Reviews
Great communications And took care of everything. Very...
Great communications And took care of everything. Very consistent in my experiences and I have been going there for years. I have bought 5 trucks from them in the past
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Have been using the Mall of Georgia Ford dealership to...
Have been using the Mall of Georgia Ford dealership to purchase several cars and for all of the service in those cars with only one instance of issues. Ford rectified the issue. I plan on continuing using their service department with my vehicles. .
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback!
The service dept was great about fixing what was wrong...
The service dept was great about fixing what was wrong with vehicle when we bought it! They fixed was was wrong when the sales dept would not.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review!
A very enjoyable experience from sale to finance to out...
A very enjoyable experience from sale to finance to out the door. Folks there are very helpful. My sales rep was very helpful and the young lady in finance answered all my questions and had us out from the dealership without a 5 hour wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!
It is much better than Green Ford in Gainesville. The...
It is much better than Green Ford in Gainesville. The service took a while, but it was better overall. I’ll go to your place from now on
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Alan Greene is an awesome service manager, kept me...
Alan Greene is an awesome service manager, kept me informed of everything that was going on with the repair of my vehicle. I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Great auto purchase experience! Staff was friendly and...
Great auto purchase experience! Staff was friendly and attentive. Good inventory selection and I feel I received a great price on my truck relative to value. What more could I ask? Kudos to Gene and the team! And, I love my truck!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review!
Well done job from the service adviser, shop manager Alan...
Well done job from the service adviser, shop manager Alan the cashier and the person that brings your car to you thanks again for excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback!
They have really good service. I bring all my vehicles...
They have really good service. I bring all my vehicles here to get the oil changed. I will continue to use them in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
They weren’t organized, very chaotic, they didn’t top off...
They weren’t organized, very chaotic, they didn’t top off my fluids, and I’m not confident they had much attention to detail. I was actually looking for a different Ford certified service station to take my vehicle to. They have very very very young service representatives and I’m not confident they know what they are doing.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jenna.Jenkins, thank you for your feedback. Please rest assured that all of our Mechanics, Technicians, and Advisors are Ford certified and take great pride in the quality of their work and care, regardless of age. We understand that still mistakes can be made, and we will do our best to correct them and mend the situation for you. At your convenience, please reach out to Alan Greene at AGreene@MOGF.com to continue the conversation as we would love to earn back your business and repair things.