Reviews
Purchasing a new Traverse
Michael McNeley from Carl Chevrolet helped us with our new Traverse purchase. He had everything in line and made the transition from our 2009 Impala to the 2015 Traverse go very smooth. Thank you for your hard work to make our day very low stress. We do appreciate all you have done to help us. Thank you!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kari - Thank you for the comments on your experience and for recognizing Michael's efforts to get you settled in to your new Traverse. Enjoy the new ride! Bret Moyer - General Manager
Perfect place to buy a car or truck
All of the people I came across were pleasant, and helpful. The facility is immaculate and well set up to display. My salesman, Tim Kapsch and Wes who delivered my car made the sales and delivery process fit my schedule without trying to rush me through the process. Just an all around A+ experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dale - Thank you for giving us the opportunity to earn your business, we appreciate it! Bret Moyer - General Manager
Best Customer Service - Disney World worthy
I had such a wonderful experience at Karl's. I felt like all the employees at every level were trained to give the Disney World experience to their customers - best customer service I have ever had. It is because of this excellent service and customer convenience that we will be customers for life from now and buy all our cars here. Thank you for making this such a smooth and easy transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dena - Thank you for taking to time to share your experience and recognizing our team's effort. We look forward to assisting with all of your vehicle needs as Your Dealer for Life. Bret Moyer - General Manager
Service
the service was very good. They took care to listen an my wife had a very good experience because she was the one that brought the vehicle an picked it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tsankey - Thank you for the review and the opportunity to earn your business! Bret Moyer - General Manager
Tire rotation at 18,006 mi. on 2005 Silverado Z71
The tire rotation I received was excellent. I experienced a very short wait time and the service was completed very efficiently! Thanks for providing another great service visit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy - Thank you, for visiting us for the tire service, we appreciate it! Bret Moyer - General Manager
overall
My first time experience purchasing a vehicle at Karl Chevrolet was great! Mike McNeley and the staff at Karl's was very helpful and I am completely satisfied with the service I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joan - Thank you for the opportunity to earn your business all the way from CO! Enjoy your new vehicle! Bret Moyer - General Manager
The only place to buy a new car!
Probably the best car buying experience I have had ever. Top to bottom they met and exceeded my expectations. Great selection of vehicles, knowledgible sales staff, outstanding service during and after the sale. Never shopping anywhere else again, there is simply no need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Travis - We appreciate your kind review and opportunity to earn your business! Thank you! Bret Moyer - General Manager
Great Service!!!!!
Despite the severe heat and humidity and the fact that it was 5:40pm on Friday evening, the Karl's team serviced my car with a smile. In addition, they taught me some things about my car that I should know. Also, a young man named Jayden, went to another store to get a bulb for my rear blinker since they were out and the service department was closed. He was so kind and nice to make sure my car was fixed before I left. I really appreciate my experience and feel as though I have my own Nascar crew in your service team! Thank you and them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share a review of your recent experience and for the opportunity to earn your business...we sincerely appreciate it! Bret Moyer - General Manager
Straight Forward and Professional
Having retired from the "business"(40+years), and know how the process works, I was totally amazed with the treatment and the deal right from the beginning. Josh Beving, manager of Karl pre-owned in Boone, is to be commended. There were no games, no dickering, just straight forward and professional dealings from the start. My thanks to Josh and Karl Pre-owned for the great deal and treatment I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom - Thank you for the opportunity to earn your business! Bret Moyer - General Manager
Customer For Life
I can not say enough about the wonderful experience I have had since I started my association with Karl's Chevrolet. I bought my first car five years ago from Todd McKinney. Todd was wonderful. Then I was blessed to have Jim Jones as my finance guy and while I had truly bad credit, I was treated as if I was the most credit-worthy individual. When I purchased my car on Friday, Todd spent time with me explaining each vehicle. Todd helped me pick the perfect car!! Jim Jones helped with my financing and I felt like my dad was helping me. Then, I met Brandon!! I am not sure how I ever got along without him!! I am definitely a customer for life!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Emma - All of us here at Karl greatly appreciate your continued business and will pass along your kind words for everyone that helped you on your recent visit. Bret Moyer - General Manager
