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Coulter INFINITI

(812 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 634-3117 (888) 634-3117
Used (888) 868-7095 (888) 868-7095
Service (480) 761-3840 (480) 761-3840

Reviews

(812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter INFINITI from DealerRater.

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Excellent service every time.

Excellent service every time. Everyone is professional and efficient because they value your time. Scott Shaffer is an outstanding service manager. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Coulter INFINITI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Able to be seen and repair problem same day.

Able to be seen and repair problem same day.Thank you. Thanks to Service writer Toby for his quick response in getting the issue resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

Scott Shaffer is my service manager and he's outstanding,

Scott Shaffer is my service manager and he's outstanding, very professional and on time. Very friendly and goes out of his way to help. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mike Rios is a great service guy.

Mike Rios is a great service guy. Goes the extra mile. Coulter Infiniti provides a great waiting area while waiting for your vehicle to be serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.

Excellent service, my serrvice adviser Mr Scott Shaffer

Excellent service, my serrvice adviser Mr Scott Shaffer is a real asset to your dealership, reliable and willing to help honestly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Coulter INFINITI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dealer response

Babice777, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI.

Scott, service manager, offers terrific costumer service.

Scott, service manager, offers terrific costumer service. Scott secured my appointment on short notice? the cars repairs were completed same day. Thank you Scott for the quality service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dealt with Scott in service and he is great.

Dealt with Scott in service and he is great. Kept me informed throughout and was very informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

Very pleased with the quality of service, It's

Very pleased with the quality of service, It's unfortunate in today's day and time Auto Repair can be quite costly, And often leaving a bad experience from the dealership. However this was not the case with coulter Infinity in Mesa. Their service manager gets A+ from me, I would not hesitate to recommend this dealership to my family or friends .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coulter INFINITI, we look forward to having you as a valued customer for many years to come!

Toby is a fantastic service representative.

Toby is a fantastic service representative. I will continue to patronize this dealership. Friendly, clean environment, communicative and professional. My experience with them has been very positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing your thoughts about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

Very professional and courteous at Coulter Infiniti.

Very professional and courteous at Coulter Infiniti. Had my daughter’s cars back and running in no time. Highly recommend for any type of repair. Class act all the way around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.