Reviews
I am immediately acknowledged by name by my service...
I am immediately acknowledged by name by my service advisor, Peppino Palladino. Their service is outstanding each and every time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Service Team at Lexus of Warwick is committed to professionalism and excellence. We value your business and are looking forward to your next visit.
Thorough and kind. Ryan is the best makes me feel secure...
Thorough and kind. Ryan is the best makes me feel secure with my cars service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our Service Team here at Lexus of Warwick. We had a great time working with you and hope to see you again! Have a great day!
Smooth as silk with service. Easy to make an appointment,...
Smooth as silk with service. Easy to make an appointment, easy to check in, reasonable wait and gone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We appreciate your business and hope you have a great day!
Wonderful experience! Great staff! It was the best...
Wonderful experience! Great staff! It was the best experience I have ever had buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful review of us here at Lexus of Warwick. We are so pleased to read that you purchased a vehicle here. We value your business.
We Love our car!!!! Sooooo happy
Very efficient and complete. My agent, Preppino is always...
Very efficient and complete. My agent, Preppino is always friendly and helpful. He is an important part of the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lexus of Warwick appreciates the 5-stars and feedback. The team is glad your experience was friendly and helpful.
Experience
Last weekend I made a purchase from Paul/Alisha/James of Lexus. Great experience, highly recommend this dealership. They were courteous and not pushy but yet understanding. The process to trade and purchase was literally two and half hours. Kudos to you three for making this process easy… thanks again
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lexus of Warwick wants to thank you for the five-star rating, we appreciate the comments regarding the purchase and experience!
Always expect and receive great service. I find that when...
Always expect and receive great service. I find that when something is recommended for my vehicle, Inskip is spot on and get it right the First time. Please keep up your great Service and Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We are happy to know that are always provided with great customer service at Lexus of Warwick, and we hope that you will continue to visit us!
Mark is an amazing associate. He’s very knowledgeable in...
Mark is an amazing associate. He’s very knowledgeable in this business. I will definitely do business with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyin, thanks for taking the time to share your great service review with Marc! It was our pleasure to work with you, and we look forward to working with you in the future.
I have been coming to Lexus of Warwick for sales, parts...
I have been coming to Lexus of Warwick for sales, parts and service for a number of years and there is not one department that takes it for granted. They have always treated me as if I was there for the first time, they are always making sure that I keep coming back. When I call PAPINO for service he is always making sure that he accommodates my time for an appointment. When I enter the service bay he makes sure he greets all his customers and then will tell me how long it will take for the service I am there for, he is always spot on and if they find an issue he makes sure he lets me know that if I want to do any other services he will say about how much longer. He is the reason why along with the parts guys and sales managers I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your positive review. We are thrilled you continually have experienced professional, helpful and quality visits with our team here at Lexus of Warwick. We appreciate your trust and repeat business and are looking forward to your next visit for any of your future automotive needs.
Entire team was excellent. From beginning to end it was...
Entire team was excellent. From beginning to end it was very smooth transaction. We were very happy with this purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad everything went well! We greatly appreciate you recommending Lexus of Warwick!