Reviews
Used Fast Lane for my first oil change.
Used Fast Lane for my first oil change. Vehicle was ready when promised. Staff was friendly and competent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly, straightforward, and easy to deal with.
Very friendly, straightforward, and easy to deal with. Jeff was great! Would definitely recommend this place to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bronco
I ordered a bronco from Raphael Silva at inver grove ford. It was a great exp, buying a bronco is a process, takes a long time and involves many steps as they are highly sought after. Working w Raphael made for a thoughtful order, helped with the specs, tolerated my many changes, and kept me well informed throughout the lengthy process. He was absolutely fantastic. My new bronco, better than I had hoped for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit!
Review od work done on 2013 Ford Escape
Repaired a flat tire that had a nail in it. Also an oil change and checking fluids. I am still getting the message that the tire sensor is in fault and I have checked the tire pressure of all 4 tires and they are okay.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carol, thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please give us a call at (651) 451-2201.We hope to hear from you soon.
Tire replacement
Great communication and great service. I would highly recommend them!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
To make a appointment for service recall was very easy.
To make a appointment for service recall was very easy. Kayla in service was very efficient and knowledgeable. Thx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry and the Team at Inver Grove Ford are amazing.
Jerry and the Team at Inver Grove Ford are amazing. We had an urgent trip to North Dakota. Jerry and Team had the F 150 ready for the road trip, with the e signature process and a few items to take care of at time of purchase and we were on the road. I have purchased 10 vehicles from Inver Grove Ford and every time the Team has done an outstanding job with great customer service and wonderful hospitality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Edge Purchase
I bought a new Ford Edge recently and had Jon Wiswell as salesman. He is very knowledgeable and helpful. I found my perfect car which I love. I found everyone we met at Inver Grove Ford very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase experience
I was pleased with my experience at Saxon Ford. I was able to test drive several trucks and make a purchase of my choice. I was impressed with the staff and smooth process from providing selection of trucks and financial options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealership is excellent and worked with us to secure
The dealership is excellent and worked with us to secure a Ford Escape. The owner and staff member were extremely helpful in working out the financial details. The car was ready for us to pick up when we arrived. Very convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car