Reviews
Initial experience was great, then i was led to
Initial experience was great, then i was led to believe(not promised) that more repairs would be made to the vehicle than were actually done. After taking position of the vehicle there are items checked off on their inspection as being good but are clearly bad and need replaced, such as air filter housing being completely lined with grease, ball joints worn out and missing a speaker in one of the doors and radio doesnt work properly. Then when filling out paperwork they took me to a back office and spent 20 minutes trying to talk me into a protrction plan which i clearly stated i was not interested in. I was paying cash and adamant tgat i wasnt financing anything.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to provide a review about your experience with our sales department. I'll pass the information along to our sales and finance teams. Sorry to hear we didn't meet your expectations. Please contact me directly at (303) 414-6600 so I can learn more about your specific concerns. Our team is committed to providing excellent customer service and quality vehicles. Thanks! Mark Perry General Manager
You may email me with any questions about my experience. Levileonard94@gmail.com
My wife and had a wonderful experience at the
My wife and had a wonderful experience at the dealership! This was the second vehicle we have purchase form your dealership. Thank you for you kindness and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive feedback and 5-star review! Glad to hear we were able to help. I know Dave appreciates the business, loyalty and friendship. Please call or stop by if we can help with anything else. Thanks! Mark Perry General Manager
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Buick GMC Park Meadows. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
I always have a good experience from making appointment
I always have a good experience from making appointment to write-up. Everyone is professional, helpful and friendly. In and out fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve, Thanks for the feedback and 5-Star review about your experience with our dealership. Please call or stop by if we can help with anything else. Hope to see you back again soon! Mark Perry General Manager
Excellent service department.
Excellent service department. Thank you Larry and Shawn (Service Manager). You gentlemen addressed and solved the warranty problem within 5 days that Alpine service department took two weeks for an appointment and refused to solve the warranty problem on a truck they sold new less than two months ago.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-Star review about your experience with Larry and our service team! Glad to hear we were able to help. Please call or stop in when you need service. Thanks! Mark Perry General Manager
Tires were not even checked and gas was not tipped off
Tires were not even checked and gas was not tipped off like usual. Will probably not return.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Vanessa, Sorry to hear about your experience with our service department. Under normal circumstances, we don't normally top off gasoline or fuel as part of a service. Please contact our Service Director, Brian Michael at (303) 799-1158, as I know he's interested in doing what it takes to make it right. Thanks. Mark Perry General Manager
We were so pleasantly surprised with our visit.
We were so pleasantly surprised with our visit. Not only was our salesperson (TJ) the perfect combination of friendliness, helpfulness, and non-pushiness, the entire experience was very good. I was also impress that (unlike some other dealers) the advertised price was THE price we paid, without added surprise charges. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the feedback and 5-Star review about your experience with TJ! Glad to hear you found the right car at the right (correct) price! Hope to see you again in the future! Mark Perry General Manager
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I feel more attention is needed upon arrival as I felt a
I feel more attention is needed upon arrival as I felt a little bit like it was a bothersome. It appeared one person was running around helping others while others sat inside office at their desks and one lady was there but when asked to help she was there but not really supposed to be there she stated. When I picked up vehicle the tire with brake fluid was still dirty after they washed as well as we were missing a lug nut. I even question the inspection points not feeling confident in the service. Would really like to see accountability and more valued customer service.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review about your recent service visit. I'll be sure to pass this along to our Service Director, Brian Michael. I know we would be happy to revisit your service to make sure everything was completed correctly. Just give Brian a call at (303) 799-1158 if you'd like to stop back in. Thanks! Mark Perry General Manager
The staff is very helpful!
The staff is very helpful! Robert, our salesman did not pressure us at all. When we decided to buy a car he was very kind and give my children snacks.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jacki, Thanks for the 5-Star review about your sales experience with Robert! Glad to hear we were able to help. Please call or stop by whenever you need us. See you again soon! Mark Perry General Manager
Excellent customer service and great purchasing
Excellent customer service and great purchasing experience. The sales team is very friendly, knowledgeable and they were patient with all of my questions. I never once felt pressured or rushed to make a decision as to buying my vehicle. I highly recommend AutoNation GMC Park Meadows.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sarah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Buick GMC Park Meadows and we hope to be of service again in the future.
My repair transaction was quick and smooth with great
My repair transaction was quick and smooth with great communication from Payton, my service associate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!