Reviews
Service consultant Payton Loving was fast,attentive, took
Service consultant Payton Loving was fast,attentive, took my numerous coupons and used the one that was the best for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I want to say thank you to JOEVANNI and his team for
I want to say thank you to JOEVANNI and his team for going above and beyond and making a dream come true thank you so much!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gustavo, Thanks for the 5-Star review about your experience with Joevanni and Nick! Glad to hear we were able to make your dream come true! Please call Joevanni if you need help with anything else. Pleasant motoring! Mark Perry General Manager
I was very disappointed on how long it took.
I was very disappointed on how long it took. I had an appointment to get my oil changed and it took over 2 hours. Yes 2 hours to do an oil change with an appointment. I also discovered later that when they removed the oil filter they ended up dumping the whole contents over my engine. I had a pool of oil on the block and the whole underneath dripping with oil. I initially thought I had an oil leak when I took it home and then realized what had happened. I now have to clean the mess it created on my garage floor and my vehicle.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at Autonation Buick GMC Park Meadows. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6093 to discuss what we can do to help.
Please contact our Service Director, Brian Michael at (303) 799-1158. He'll work quickly to make things right. Thanks! Mark Perry General Manager
Excellent customer my service technician was very
Excellent customer my service technician was very professional greeted me as I came on to the dealership. Jacob walked me through the process of what was going on with my vehicle. I am a worry wart and was assured my vehicle would be road ready. Thanks Jacob!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lenora, Thanks for the 5-Star review about your experience with Jake and our service department. Glad to hear we were able to take great care of you. Please call Jake or our Service Director, Brian Michael at (303) 799-1158 if we can help with anything else. Thanks! Mark Perry General Manager
In for service on a 2001 Yukon Denali.
In for service on a 2001 Yukon Denali. Even though the vehicle is 22 years old both the technician and the service advisor Jake, are friendly to deal with and knowledgeable with this generation of Yukon. Jake answered all my questions and I even had a chance to speak with the service technician. Good experience overall. I would recommend AutoNation Buick GMC Park Meadows.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback regarding your recent experience with our Service Department! We appreciate the vote of confidence and 5-Star review! Please call if we can help again in the future! Mark Perry General Manager
Easy to deal with on service concerns.
Easy to deal with on service concerns..The staff was friendly, pleasant and easy to deal with. In the past I have owned Cadillacs which seems to provide a higher level of customer service, nicer waiting area, snacks, water and sodas.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Rannge, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6093 to discuss what we can do to help.
We’ve been to 4 GMC dealers in the last 3 months looking
We’ve been to 4 GMC dealers in the last 3 months looking for our dream car and none of them made us feel welcome like Autonation did. As soon as we got out of our car, Robert G.Bennet approached us and made us feel so welcome. We explained to him what we wanted and he went above and beyond to get our dream car. He truly was amazing. The whole staff at Autonation seem very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
The service representative was very friendly and helpful.
The service representative was very friendly and helpful. The work was completed very quickly and was excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Thanks again
Larry, our assistant Service Manager , walked me to my
Larry, our assistant Service Manager , walked me to my car to make sure it would start. We have had trouble with it since we bought it. Bad Battery!! New car had to have it jumped and charged 4 times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Janet, Thanks for the great 5-Star review about your experience with Larry! Glad to hear we were able to the the battery issue resolved. Please call or stop in if we can help again in the future. See you soon! Mark Perry General Manager
Excellent customer service in the service department.
Excellent customer service in the service department. Payton was more than helpful and kept me updated through the whole process while they had my vehicle. Will definitely revisit in the future for my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!