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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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10th Lease Agreement

Bill Campbell is an outstanding representative for Freeway ford and Ford Motor Company. This was my 10th Lease Agreement between Freeway Ford and myself. All of them have be coordinated, proposed and arranged by Billy C. There is nothing more to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Extremely Happy

Purchasing a vehicle at Freeway was a great experience. I have purchased my last two vehicles with Brian; he is fantastic to work with. All employees on the team were wonderful in streamlining the purchase process and making it fun, not stressful. I will definitely purchase my next car from Freeway Ford, even though there are as least four other Ford Dealerships closer to my residence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Experience!

You folks were great !.. You let me take my time and worked with me to make sure that buying a car was a pleasant experience. Bob Petti was excellent..he was knowledgeable and friendly and connected with me about my car and my needs! Thank you!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Suzie is a gem

I needed a car but had no clear picture of what I wanted. I wasn't even going to go in. Suzie came out and started a conversation and within three days I'd driven a lot of cars and had my new 2014 Ruby Red Focus purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great shopping experience

We called ahead and talked to Luke about what we were looking for. When we arrived at the dealership he had several vehicles ready to show us. Luke worked hard to find us a Ford Edge with the options we were looking for within our price range. We found just what we were looking for. Everyone was cheerful, helpful, and knowledgeable. It was a great experience for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales

2014 Focus Bryan & his colleagues were responsive, and polite. I am happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BEST DEALERSHIP IN THE TWIN CITIES

WHAT A GREAT DEALERSHIP THANKS FOR ALL OF YOUR GREAT SERVICE: DEBBIE IN SALES, CARRIE NEW CAR MANAGER AND LINCOLN IN FINANCE. I AM ENJOYING MY BRAND NEW F-150 I AM TELLING EVERYONE TO GO TO FREEWAY FORD WONDERFUL SERVICE AND DEALS AND A GREAT SELECTION. THANKS WAYNE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Everyone involved in the purchase of my truck were great. Professional and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Deal and Friendly

I purchased a 2014 Ford Focus. The service was great. Brian Ward was very accommodating and got us a great deal. I just wish I had gotten a full tank of gas off the lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A pleasant transaction with few games.

My salesperson Bob Petti was very knowledgeable and had an honest and likable delivery style. High pressure may still work in the car business on some people, but it certainly doesn't work on me and if I receive that experience I will leave and never come back. I never felt that dealing with Bob. I think as a whole, buyers are tired of the whole new/used car "game". In fact I could have easily not bought a car if that is what I had faced. In my case, this car is not essential. If getting a price and the whole shopping process became too troublesome, I would not have bought the car. Give me the facts, give me a fair price, make it quick and I am in. Make it as painless as possible.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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