Freeway Ford

My salesperson Bob Petti was very knowledgeable and had an honest and likable delivery style. High pressure may still work in the car business on some people, but it certainly doesn't work on me and if I receive that experience I will leave and never come back. I never felt that dealing with Bob. I think as a whole, buyers are tired of the whole new/used car "game". In fact I could have easily not bought a car if that is what I had faced. In my case, this car is not essential. If getting a price and the whole shopping process became too troublesome, I would not have bought the car. Give me the facts, give me a fair price, make it quick and I am in. Make it as painless as possible.

Luke was extremely helpful. I had visited other dealerships before going to Ford that were trying to put me into a car I did not want for a price I did not want to pay. When I got to Ford, Luke listened to what I wanted and committed to finding a car that was within my price range and did not try to push me into anything that I did not want. As a customer who was giving up their previous dream car (mercury mariner) that is no longer made, that was very important to me. Trading my car in was an anxiety filled and hard process because I wanted the closest thing to it that I could find and Luke helped me to get there with all the extra bells and whistles included! I can't speak highly enough about Luke and what fantastic customer service I received.

Linda was a responsive, friendly salesperson. And Charlie - sales manager - was earnest and provided us with a great price and service. They both respected our time and the transaction was positive & seamless.

Had an oil change. To a little longer then normal busy day and there remodeling.

The employees were great. They gave me a great deal for my trade in and worked with me to help get what I wanted.

Moved to Minneapolis from Virginia last year and I needed a Ford dealer to address to recalls for my Ford Escape. Everyone was very nice and helpful.

2009 Focus Service people are always very friendly and make the visit a pleasure and quick. I like that they go over the paperwork with me rather than just handing it to me and sending me on my way.

All of the employees I talked to were very helpful. They made the sales experience very easy

I liked it that our salesman listened to what we wanted and did a great job of getting it for us. The vehicle felt right the minute I drove it out of the lot. It had the get up and go I needed.

Came in for a safety recall and oil change and the team was excellent. Made me feel like they were really looking at my vehicle and did an excellent overview of whole vehicle. Thanks