Freeway Ford

I pulled in right at 5:00 to the quicklane and they were able to get me right in and do an oil change and tire rotation. I always experience excellent service at Freeway Ford.

Brought my 2004 f150 in to Quicklane for an oil change. Initial person said it would be an hour. I wasn't crazy about that time, but meandered around the dealership for 40 minutes, when I came back to check on status, they hadn't even started. I was very unhappy. I mentioned it to Ken who I think was in charge. He tried to squeeze me in, but realized it was not going to happen in the 1 hour estimated. Instead of making excuses or continuing to extend the process, he simply apologized and told me the oil change was on him. I came back first thing the next day, Ken remembered me and took care of everything, fast and quick. Things happen and don't always go the way you want, I appreciated Ken acknowledging the value of my time and handling the situation in a positive way. Thanks

purchased..2014 escape ..service was great..and the staff was VERY helpful..went over and above..made buying my new vehicle fun. thanks to my excellent ford rep deb anderson.

Great job, humorous, easy to work with, like the dealer. Great service

As always, Freeway Ford and Dean Gustafson came through with great service.

I think Wayne was the service manager and was very clear about the work that needed to be done and went right into getting it repaired. He took the time to explain the repair to me.

3rd vehicle purchased from Freeway Ford. Deb Anderson is a great asset to Freeway Ford.

Thank you for a job well done. I also like the new look of the waiting area

Always straight forward about what is wrong and needs to be fixed. Calls to inform cost and when vehicle will be ready. Mr. Gustafson is always professional and friendly.

Staff and service were very good. I appreciate the TV room and free coffee.