Reviews
Write a reviewGreat sales experience for out of town buyer
I live in Fargo and recently purchased a used vehicle from Freeway Ford in Bloomington which I found on their website. I worked with Saad initially over the phone and he was very responsive to my questions. I had a friend that lives near the dealership schedule a test drive to scout the vehicle out for me. Saad was extremely helpful in setting that up around my friends schedule even though this meant he needed to share this sale with a coworker in sales due to a conflict in his schedule. Duane picked it up at that point and was great to work with during the test drive and making the sale over the phone. Freeway Ford was fair in their price and the sale went smoothly. As an "out of towner" they even helped me pick up the vehicle by having Saad shuttle me to the dealership after I was able to catch a ride on a business trip to downtown Minneapolis. Saad was friendly, professional, and made the car buying experience a breeze. I would recommend Freeway Ford to anyone that's in the car market...Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent follow up!
After expressing my concerns regarding service I had received, I was immediately contacted by the service manager. He took care of all my concerns and gave me a free oil change for my troubles. Fantastic follow up and customer care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Top notch customer service
Very friendly staff, they drove me home & picked me up when my vehicle was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
O
got it done right away and was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Freeway Ford Car Services
Great job and customer service was excellent. Francis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, convenient location!
I brought my Escape in after receiving recall letters and the work was done quickly. I've been pleased with the service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Consistent Service 3 Years after Purchase
Already recommended Freeway Ford to a friend who needs service on her Ford Escape!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F 150
Very timely work...you were extremely busy and still squeezed me in!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr.
Recall repair items were done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diagnosed problem and repaired my vehicle.
The service advisor listened to my description of a noise problem, diagnosed it, and repaired it successfully. they had the work completed when they said they would and picked me up with their shuttle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
