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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Oil change and tire rotation

Always first class service. Work is completed in a timely manner by polite, professionals. Freeway Ford is the only place I take our Ford cars to for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Quick and easy

I came in knowing what kind of vehicle I wanted. We stopped by after seeing a few Ford Edges online. Within minutes I was helped and in an edge ready to test drive. After looking over the options, I decided I wanted to buy, and had paperwork done within an hour. Overall, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent Service

The service dept is fantastic! They went above and beyond to assist my needs. I would highly recommend them for any automotive issues!!!! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Recall Correction

I came in early and dropped off my vehicle with ease. The staff was friendly and receptive. I was able to get to and from work safely. I was even impressed with the amount of time it took to get the job done. DISCLAIMER: A rep called earlier and I had mistaken confused Freeway Ford with another dealership I dealt with over the weekend. I did not get an oil change from Freeway but given the cost at the other dealership I should have come over. I guess that's what happens when you're multi tasking at work. -doh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Oil change

Called for an oil change, They were able to work me in last minute and work was complete in less than 1 hour. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Oil change and tire rotation

I was there early so got in right away. In and out in 35 minutes for oil change and tire rotation. Never disappointed. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Great experience purchasing our new family vehicle.

Tim Ross and the entire Freeway Ford team took great care of us from start to finish. Tim listened to what we were looking for and found us the perfect new Ford Edge. Everyone was friendly and knowledgeable. We will definitely be back to see Tim when we need our next new Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience purchasing my ford edge.

Nolan was very professional and knowledgeable about the vehicle. Answered all our questions and sought out a vehicle to bring in that met our needs. He was very mindful of the value of our time, made sure the discounts and trade in value were transparent in the sales contract paperwork. He understood that our trade-in had been a very reliable vehicle for us and made sure he dealt respectfully in discussions regarding our trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Fast and Great buying experience

Don Hershey was very friendly and really made the process so easy and quick. He explained well about all the technical and special features of the car. I greatly appreciate his friendliness that made my overall exeperience awesome. I recommend him as an excellent car sale prefessional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Amalan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

A great experience

Pat was so patient and answered our many questions. Senior citizens, we appreciated the time he took with us. After writing up a deal he accepted my decision to come back the next day. I then found a white Ford Titanium, with all the bells and whistles I wanted! Again he was patient and explained everything and even took my picture by my new car!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.