Freeway Ford

My 2017 Fusion & 2017 Escape (both leased) were up for replacement. The replacement vehicles my wife and I ordered came in early. The dealer worked with me to terminate my lease early and put me into my new vehicles with minimum delay. Thanks to all for a great buying experience.

I scheduled an appointment and my car was in the shop being worked on shortly after I checked in. I was told my car would ready in under 2 hours and it was done prior to the 2 hour estimate.

Polite staff, no pressure, and accommodated my work schedule. I bought a used 2013 F-150, and was able to talk to one of the service managers about the maintenance status prior to purchasing. I think the staff realizes that most people have an idea of what they want, and are knowledgeable about vehicle specifications, etc.

Great greeting on arrival Employees were nice and accommodating Gave an estimate on service time since it was more than an oil change and it met our expectations Thanks ! Wes Blackman Tim Evenson

I was there for a recall. Rental was provided at no cost and the repair was done in a timely manner. No issues with the service provided

Rick was great! This was my 1st experience with Freeway Ford in Bloomington. Rick set up my account with Freeway Ford and personally installed new windshield wiper blades to quickly get me on my way! I really appreciated that he offered to expedite my visit. I intend on seeing more of Freeway Ford for my auto service needs! Thank you!

Good experience. I drove from Oakdale to come here. Good customer service. Friendly people. I would come here again next time I need service on my vehicle.

The front desk lady Loretta was very professional and her hospitality was over the top. She offered coffee/hot chocolate and popcorn to everyone and one gentleman said he was lactose intolerant and could not have hot chocolate. She was kind enough to walk over to the machine and show him how to use water rather than milk. I manage at Trader Joe’s and I am very observant of customer service. She definitely goes above and beyond! Give her a raise!

Freeway Ford especially Barry and Brian are the best! They made the purchase easy and effortless. The both went above and beyond making sure our Expedition was exactly what we wanted. This is my second vehicle from Freeway Ford and will be back again.

I take our corporate cars in for recall work and it is always done quickly and with a smile. Everyone from the front desk to the service bay is top-notch. Love the popcorn!