Reviews
Write a reviewDean the diesel wizard
My diesel 350 was in great hands with Dean. He diagnosed the loss of power I had on the coldest day in 23 years and it wasn't due to diesel gelling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!
Excellent Service
We had a great experience at freeway Ford this week. They met our needs by showing us the exact cars we had in mind and Rick was very knowledgeable about each vehicle! Thanks for helping us out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!
Purchase of new Ford Raptor
Barry went above and beyond to assist me with finding the perfect Raptor! He held the vehicle for me until I could get there! Barry is professional, courteous and made this a fun purchase! I will send everyone I know to him and I highly recommend Freeway Ford! Thank you!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Friendly, prompt service.
Thorough explanation of work done. Professional & personable. Waited in larger waiting room. Great coffee choices. Popcorn a plus. Comfortable chairs. Pleasant staff. Throughout. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Judes, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to hear our Staff took such great care of you! We hope to see you here again!
Right in
Got me right in for a new battery, was very surprised at the cost, less expensive than I thought and better warranty than most. Nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great service!
Always polite and quality work done. I love that they make sure all my car's fluids are topped off and run it through the car wash so it looks and drives as good as new!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!
Great experience
My service experience exceeded expectations. I dropped off the car on a Sunday with no appointment and it was done by Monday night. A very easy process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Slow, Tough to work with
Bad customer service. Will no longer be coming to this ford dealer anymore. I had to call to get update as to why my car was not done, when I needed it by the weekend. My car also came back with change engine oil light when I just got the oil changed a week prior. Also they did not inform me they had to jump my car to start it when I picked it up, which ended in me having to call them 15 min later to come jump me.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us your feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please contact our General Manager, Rob Stewart, at 952-887-4301 or rstewart@freewayford.net, and we will do our best to resolve your concerns. We hope to hear from you soon.
Very nice dealer
They are very nice and help full Chris Hoffman is the best one who help me and deal me well appreciate and it’s very nice dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Very good.
Great job by all. All the employees were friendly and helpful. The work was done correctly and on a timely basis. I was kept up to date throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!