Skip to main content

Freeway Ford

(1,201 reviews)
Sales hours: 8:30am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

(1,201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Oil and Filter Change

I used a coupon for an oil change. It took about an hour and they also washed the car complimentary. I was very satisfied with the work and employees.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad we could help out with your oil change! Thank you for your review, and we hope to be of service to you again! Take care!

Lease review

Tim Ross was easy to work with and was attentive to my needs and desires. He looked for the right car for me to stay within my budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Freeway Ford! We're glad Tim could help you out, and we hope to see you again! Take care!

Service is excellent!

Great follow up and listening to our specific needs. Took time to answer all our questions about the vehicle, financing, and leasing. Also, willing to make everything happen on our schedule.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The employees

Your employees have always explained what needs to be done. I trust them as it always done correctly. They treat me as a lady like I might know something about the auto.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Freeway Ford! We're glad you had a great experience with our staff, and we hope to see you again soon!

excellent

really really really really really really really really really really really really excellent services, Freeway Ford was able to squeeze me in without an appointment

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a really excellent one! We hope to be of service to you again! Take care!

Truck runs better

Hi, Pleased with the service provided, but $1127 worth of repairs they could have run it through the car wash. The truck runs great and thank you

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great sales experience!

Even delivered some things I left in my trade! Great to work with this team. Just wish we could have agreed on a price sooner.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Our car buying experience was awesome!

Right from the beginning, Anthony, was really great. the finance guy Bob was great. And Greg out in the front was awesome also. Thank you so much!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Amazing team!

Absolutely phenomenal team! Got me exactly what I wanted in record time! I traded in my little rust bucket for a beautiful new car! Very informative and helpful throughout the whole process! They were great at laying everything out on the table! From giving me a full run through of the car, to crunching numbers, hands down the best dealership I’ve ever worked with! Thank you so much Barry and Paul and everyone else that helped this process go as smoothly as possible! I appreciate you guys so much! You definitely made my dreams come true today! Anyone I come across that’s in the market for a new vehicle, I will absolutely send them your way without hesitation! Again, thank you so much!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oil change

Jonathan greeted me right away and got my vehicle checked in. I was there for an oil change, but I asked about my rear door that didn’t stay open. Jonathan checked for parts. When they weren’t available he ordered them and told me he would keep them under my name until it was a good time for me to come back in. Service was fast and excellent.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there! We appreciate your feedback of our Staff's outstanding service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. At Freeway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!