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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Great

Great visit and great service would recommend the place to any one that needs any work done. Happy o get my truck worked on there anytime. Keep up the great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service

They kept me updated through out the process of my vehicle being worked. Great service always respectful pleasant knowledgeable and great communicators. I wouldn't go anywhere else. I bought out last 3 cars there Pat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

THe service was awesome

From the time I drove my car in to be fixed to the time I left. Everyone was so kind and helpful. I would not go anywhere else . I have told my friends and family to go there also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service and very friendly

You’re not just buying a car from a basic dealership, there’s a reason this location has been around for 12 years. The service provided along with how friendly everyone is to work with makes me want to stick not only with Ford but in working directly with Freeway Ford in Bloomington!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful

Barbie did everything in her capacity to make our experience very very nice where to come back a second time cuz my mom wanted a different vehicle but she made it as painless as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great expiroence

Wow what an experience for me, work with Barry was amazing from the first minute I felt welcome, and it was just in and out!!! With my new ride!!!! Thank you Barry for making this experience an unique one!!!! YOU ARE THE BEST....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was great car buy experience

I first contacted Freeway Ford through their website after finding a used Ford C-Max Energi I was interested in. Barbe Castjohn contacted me and after some e-mails and phone calls I decided to come in on a Saturday morning to test drive the car. I worked with Barbe and Brian Steinhorst on a deal using my Ford Focus as a trade. This was the second car I purchased at Freeway Ford. Everything went great. I highly recommend Barbe and Brian at Freeway Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was not expecting buying a car to be this fun and easy !

I walked in with a mind set of taking a car home that day, Tim listen, ask questions and seemed entertain with my lame jokes and comments(LOL) then he made suggestions that made so much sense budget wise, if is wasn't for him I wouldn't have discover the amazing world of: Lease! The experience in general was the Best, it just to be very serious task, boring and LONG. Tim made it into something Fun, easy and even made me time him!! At the end he still had over 15 mins to spare. Thank you to bring "Blue" and I together.... yes I named it ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My third lease from Freeway Ford!

I keep coming back to this dealership because of the people who work there! Everyone is helpful, accommodating and reliable! Barbe helped me lease the SUV of my dreams! I am so thrilled with the entire process, from internet to showroom to finance. Freeway Ford is my go-to dealer and I can’t imagine working with anyone else. Thank you to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding customer service

The whole team was great! Barbe was very clear and affirmative and made sure I was completely satisfied. They definitely went above and beyond. I recommend them strongly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!