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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Great vehicle at a fair price

Was on mu way to another dealer when Barbe called and asked if I was sill looking for a pickup She stated the one I looked at first was still there. I got there saw it, gave her the key for my F-150 with 235,000 miles and said I wanted it. They gave me a fair deal on my trade and a great deal on the 2014 I bought Financing was easy all details were taken care of in a few hours

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to know Barbe could help you find the pickup you were looking for and with a fair deal. We hope you are enjoying your new truck and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Shane was amazing! He made my feel like family!

Shane was simply awesome! He got me in something I love and a good price. He knows what he is doing! Great job Shane! You rock

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Danijlekniger, thank you for sharing your experience. We are glad to know that Shane did an excellent job helping you find not only something you love but also at a good price. We look forward to seeing you again and are happy to have you as a part of the Freeway Ford family.

Shane and the Freeway Ford staff make buying a car easy!

Shane , our salespersonand thee tie staff at Freeway Ford took time to listen to us and and provide great options for us. They were truly nterested in what our needs and requirements were and helped us find the right vehicle options to fit those. They actually made finding and buying the right vehicle for us easy. I won’t hesitate to recommend Shane and Freeway Ford to my neighbors and friends!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fordfan, thank you for your five star review! We are glad to know you received great service and that Shane provided you with great options. We know finding a new vehicle can be tough and are happy that we could make this an easy process for you. Thank you for being a part of the Freeway Ford family.

New lease

Appreciate a no pressure environment for our new lease. Never having leased before, I also liked a thorough walk through if what is included. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Luz, we are glad to see you enjoyed your overall experience at Freeway Ford. We know how much pressure there is when leasing a new vehicle and are happy you did not have to experience that. We hope you are enjoying your new car and thank you for being a part of the Freeway Ford family.

The Ease of Car Shopping!

Went out to look at used cars, Shane greeted us with a smile, asked some pertinent questions and came home with a beauty! Thanks to all at Freeway ford who went the extra mile to help us out!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to see a happy customer like yourself! Shane did an excellent job going the extra mile to give you the five star experience. We hope you are enjoying your car and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Excellent

We are very satisfied that Fernando Escobal has helped us get to where we want to be with our goals. We are very happy with his work.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Its great to hear how happy you are with the service you received from Fernando. We are glad he made this a five star experience for you. Thank you for being a part of the Freeway Ford family.

New purchase recently

This has been my 5th car purchase / lease over many years with Freeway Ford in either new or used capacity. I continue to be impressed with the knowledge and low key approach to the car buying experience. I have worked with variety of sales / finance members and never an issue. In 3 years I'll be back looking again and I look forward to that next purchase. Thanks gang.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you have enjoyed your experience over the past few years. We appreciate having you as a loyal customer and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Oil Change

Car was done on time, A greasy handprint was left on inside door 😞 otherwise everything was good... Was nice to be able to see my car being worked on from waiting room.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy you are satisfied with the service you received but do apologize for the handprint that was left. We hope next time we can provide to you an all around five star experience. We hope to see you again and thank you for being a part of the Freeway Ford family.

People make all the difference.

This was my first time at Freeway Ford and I had a great experience. From Tim and RJ in sales to Amber in Finance I thought the service I received was top-notch! I will definitely recommend them to my friends and I will be coming back for future purchases.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brian, we are happy to hear you enjoyed your experience here at Freeway Ford. We are looking forward to seeing you again and to have you as a part of the Freeway Ford family.

Honda Odyssey purchased

We are a young couple with children and this was our first vehicle that we purchased under a loan together. We came knowing what we wanted (a van) and came out with the keys. The process went well and even though it was later in the evening, Barbe and Matt took the time to help us out, answer any questions, and made sure everything was done properly with the loan. Everyone was friendly, courteous, and respectful. Barbe also took the time and effort to make sure our vehicle was serviced to what was agreed on at the time of the sale. She was on top of things and communicated very well with us, letting us know what was up and answering any questions we had. Overall, this was a great new experience for us.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to know that this has been a great experience for the both of you. We know that purchasing your first vehicle together can come with a lot of pressure. We are happy that Barbe and Matt took their time to answer all your questions and made sure that everything was done properly. We hope you are enjoying your new Honda Odyssey and thank you for being a part of the Freeway Ford family.