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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Was satisfactory

Not familiar enough to recommend for or against. Was not happy about my dealings when vehicle was purchased at Freeway Ford. Honesty in the dealings was not present in my opinion.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Were sorry to see that you may have had an issue with your sales process. Please feel free to contact Rob Stewart, General Manager @ 952-887-4301 or email rstewart@freewayford.net to discuss the issue. Rob

Quick Service Ctr.

Very friendly and professional. They Always tell me what needs to be done. And prices are good and I know it will be professional and done right.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim Ross was great

Tim Ross did his best to get me a C-Max that fit my needs. I wasn't in the market for a different car, but Tim made the process painless and easy. I really appreciate the great service. Vicki Trotter

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a new car service on an existing car

The visit was handled professionally and in a timely manner I was very pleased. Best dealership in the Minneapolis area based on my experience I will continue to be a loyal customer of Freeway Ford

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good.

Went out of his way to get the truck ready early for me. Very pleased with service and prices Will tell friends about the good work and service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent

Great job! I came in on a Thursday with a whine under the hood that I thought would be a quick fix. Since regular service was booked out for a week they sent me to quicklane. Jonathan took a look and thought it was the tensioner/belts and would get it fixed on Friday. I said this would work as I had to have my truck by Friday at 6:00 to go out of town. After discovering it was actually the water pump, a more intensive repair, they could not get it done until Monday. Jonathan set up a rental truck that I was able to take for the weekend. The tensioner and waterpump as well as the rental were all covered under warranty and my truck was done on Monday as promised, 4 days before I could even have regular service schedule a time to look at it. Jonathan kept me updated and did everything he could to get this done as soon as possible. Outstanding customer service! Best i’ve ever had in dealing with vehicle repairs!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service

They kept me updated through out the process of my vehicle being worked. Great service always respectful pleasant knowledgeable and great communicators. I wouldn't go anywhere else. I bought out last 3 cars there Pat

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Loves these guys!!!

There isn't much more to say but they are the be as t great people skills and make you feel like family.. they are fast!! Wouldnt bring my diesels anywhere else

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A plus

Nice job, great price and servicr from Freeway Ford. I would definitely shop with tgesw guys again. Thanks to Shane, Greg and Brian. Great team!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

The sales gentleman was very knowledgeable very easy to work with same with your sales manager and your service department was excellent thank you would you recommend your dealership to anyone

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.