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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Honda Odyssey purchased

We are a young couple with children and this was our first vehicle that we purchased under a loan together. We came knowing what we wanted (a van) and came out with the keys. The process went well and even though it was later in the evening, Barbe and Matt took the time to help us out, answer any questions, and made sure everything was done properly with the loan. Everyone was friendly, courteous, and respectful. Barbe also took the time and effort to make sure our vehicle was serviced to what was agreed on at the time of the sale. She was on top of things and communicated very well with us, letting us know what was up and answering any questions we had. Overall, this was a great new experience for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to know that this has been a great experience for the both of you. We know that purchasing your first vehicle together can come with a lot of pressure. We are happy that Barbe and Matt took their time to answer all your questions and made sure that everything was done properly. We hope you are enjoying your new Honda Odyssey and thank you for being a part of the Freeway Ford family.

Price and sales people

I went into Freeway Ford to find a vehicle to replace 2 other vehicles. My wife had broken her hip and I had to find a vehicle that was low enough for her to get into. Also had to have enough power to pull my boat. Talked to Barry McDanials and he suggested the Edge. After looking at other makes of vehicles I choose the Edge. Freeway Ford didn't have the color I wanted .Barry found one in Hudson WI. We had that delivered and worked out price we could live with. Patrick Martin( salesman) explained the features to me. Lot of cooperation between sales people at this dealership. Did a nice job of preping Edge before I got it delivered. Other sales people in dealership were willing to answer any questions that I asked. Receptionist was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience. We are happy to know that you received friendly service and we could help find the right car for you and your wife. We hope you both are enjoying your new Edge and look forward to seeing you again, Thank you for being a part of the Freeway Ford family.

Normal Maitenance

I have purchased a number of vehicles from Freeway Ford and bring them back to their Quicklane for regular service. Pat does a great job taking care of me and getting me in and out. They do a very efficient job and even though I put a lot of miles on my car, I have never had a problem. They keep me up to date on any other items that should be addressed, but I have never felt pressured or up sold. I will continue to bring my car into Freeway Ford for my maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Greg, its great to hear about the experience you have at Freeway Ford. We are happy you enjoy the Quicklane for your service needs. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.

Outstanding Experience With Freeway Ford!

Saad did a fantastic job working with me to help me understand my options. The process was seamless and quick and I would, without question, go back to Saad and the folks at Freeway to purchase another car. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy other about the experience you had! Its Fantastic that Saad was so helpful in helping you with this process. We are very glad you received five star service and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

Service Center

Had an oil change, blinker bulbs replaced along with a recall issue addressed. Service was fast and price was very reasonable. Staff was professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We are happy to hear about the experience you had at the service center, We hope all your issues were addressed and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

My experience was awesome!!

Barbe did a fantastic job helping me find a car. She is friendly and very engaging. Barbe helped me navigate the internet and narrow it down to my perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Ford guy, we are happy you found the car thats right for you. We are glad that Barbe did a fantastic job helping you navigate the internet until you found the car that you were looking for. We hope to see you again and are happy to have you as a part of the Freeway Ford family.

Brought my first pu truck

Barry McDonald is the best person I've ever brought a car from. He personally catered to my very need. Would highly recommend him. Because of him I will be reccomend everyone I know to see him. He got me my perfect truck and in the price range I needed. I don't remember all of the wonderful people that I dealt after dealing with Barry but I was very satisfied and will be purchasing again once my wife's lease is up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share the experience you had. We are happy Barry could be there to assist with all your needs. We appreciate your five star review and are happy to have you as a loyal customer. Thank you for being a part of the Freeway Ford family.

Routine service

I took my F-150 in for routine oil change and tire rotation and never got the tires rotated like I was told. I know this because I had a slow leak in the left front tire and it is still there. I wasn't sure they got rotated the time before this either.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

DSZweifel, we apologize for the experience you had at the service center. We want to make sure all your needs were met when you brought your F-150 in for an oil change and a tire rotation. At your convenience please contact our Customer Care Hotline at (952) 260-5140 and speak to our head of service so we can help find a solution.

My purchase experience at Freeway Ford

I was very pleased with the professional way business was handled at the dealership. Working with Barbe my sales person was a pleasure and she knew her job. She answered all my questions and worked with me on my concerns. I would recommend Barbe as a sales person to anyone looking for a vehicle. Greg Brandt the used car sales manager was great to work with also. He was fair and did his best to meet my expectations on the truck deal. Greg was polite and easy to talk to and understood what I was trying to accomplish. Thanks to Freeway Ford I have A GREAT 2015 FORD F150 SUPER CAB. I would recommend tis dealership to everyone looking for a vehicle. Also Pat in your quick lane is easy to work with and did a nice job on the tuck for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review. Customer service is very important to us and we are very happy to know you received five star service. We hope you are enjoying your 2015 Ford F150 and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

oil change and tire rotation

done in time that was said, the car wash was a bonus, very friendly and pleasant to talk too, overall very happy with my visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We are happy you enjoyed your visit and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.