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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Impeccable service makes for a very happy customer!

Barry and his team at Freeway Ford went above and beyond to help me get exactly what I wanted in a vehicle. They kept me in the loop on the order I placed and exceeded every expectation I could have had. I would come back in a heartbeat! Their service has been second to none and They have a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

AG, we enjoyed hearing about the experience you had. We are happy Barry was there to help you get exactly what you were looking for in a vehicle. Quality service is very important to us and are happy you received a five star service. We are happy to have you as a part of the Freeway Ford family!

FRIENDLY SERVICE

looked for SUV on Auto Trader Barbe was quick to respond. She made the whole process very comfortable and a very smooth operation. I'll return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Pete, we are happy to hear about the experience you had. We know how important it is to feel comfortable during your car buying process and are happy Barbe was there to help. We hope you are enjoying your new SUV and are happy to have you as a part of the Freeway Ford family.

Good price and fast service

Good prices, fast service, and they followed through on all promises they made. Ended up getting a better interest rate than I was originally quoted over the phone. In and out of the dealership with my new truck in 90 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the experience you had here at Freeway Ford. We are happy to know about the fast service you had and the interest rate was better than you had expected. We hope you are enjoying your new truck. Thank you for being a part of the Freeway Ford family.

Top Notch service

My service man Dean, at Freeway Ford, has regained my confidence in the dealership. He will help you save time and money with his background knowledge on your car. I’m a Freeway Ford client for 6 cars now, and I will buy more. Thanks Dean for all your help in the service department for my car. Randy R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We are happy to hear that Dean was very knowledgeable and could help you with your purchase. We appreciate your loyalty and look forward to seeing you again. Thank you for being a part of the Freeway Ford family!

Happy

Great experience from beginning to end and I love my Escape!. It was the shortest time I've spent purchasing a new vehicle, pretty much in and out within 2 hours for the whole process. I would definitely recommend Freeway Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cheryl, we are very happy to hear about the experience you had. We know how time consuming purchasing a new vehicle can be and are happy to know that you were in and out within 2 hours. We hope you are enjoying your new Escape and are happy to have you as a part of the Freeway Ford family.

Awesome experience!

We decided we wanted to trade in our car and get a new one. Barbe helped us get the perfect care in a matter of hours! All the numbers were exactly what she said they were going to be, no surprises! Very knowledgeable about the product lines! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We are happy to hear that you had a great experience and that Barbe was there to answer any questions you had. We hope you are enjoying your new vehicle and look forward to seeing you again.

Every thing was perfect

Everything was perfect in our experience. Thanks go out to the whole team and looking forward to buying my next 4 cars from Freeway Ford. YES I have bought four vehicles (used and new) over the past 10 years from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating and being such a loyal customer! We are very happy to hear about your experience. We hope you are enjoying your vehicles. Thank you for being a part of the Freeway Ford family.

New Vehicle Purchase

Working with Barry to purchase our new 2018 Escape was a GREAT experience! Definitely one of the best buying experiences I’ve ever had! Thanks Freeway Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review! We know how important the car buying experience can be and are happy to know that Barry was there to help. We hope you are enjoying your new 2018 Escape and thank you for being a part of the Freeway Ford family.

Service

I went in the auto show special service, they used my coupon. They are always very kind, no high pressure. Sales and service alike, provided very friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

James, we are happy to read about your experience. It is great to know that you were treated with kind and friendly service here at Freeway Ford. Thank you for being a part of the Freeway Ford family.

Pure Awesome

This car buying experience was the best I've had. Easy, friendly, took care of all my needs. Barber is the gal you must see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We know how important the car buying experience is and are happy to know that Barber was there to help. We hope you are enjoying your new vehicle. We are happy to have you as a part of the Freeway Ford family.