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Brookdale Chrysler Jeep Dodge RAM

(4,030 reviews)
Visit Brookdale Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 11 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (612) 424-9139 (612) 424-9139
Used (763) 634-8489 (763) 634-8489
Service (763) 634-8497 (763) 634-8497

Reviews

(4,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brookdale Chrysler Jeep Dodge RAM from DealerRater.

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fast and easy

We worked with Jordan the Jeep guy for sales he was very helpful from the beginning to the end. I would come back and work with him again. Al was great also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sales Consultant

Brett Bakken is the sales person I have dealt with very helpful ,friendly and knows his cars and trucks. Went through every thing with us set up all the functions that we needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

have never been disappointed in dealing with luther auto.

5 5th vehiclewe have bought from luther. have had exceptional service from Big Al in finance Serviceept. is one of the best in taking good care of customers. Thank You all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

excellent treatment.

we thank the person who showed us the car. At all times he was tempted to us and that we were very happy, very good person, very good seller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer experience

Sales rep and finance manager were a pleasure to work with. Mandrell listened and happily accommodated my requests. Both professional and a lot of fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep to dodge

Had some problems with a jeep and they went above and beyond to help us out of it and in to a new dodge durango. Heath Zimmerman is the man to work with there. He was the best car sales man if worked with can thank him enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service experience!

Scott Hanson, the General Manager personally selected Tony Peterson to assist us. Tony was very helpful and accommodating to quickly get us into a new 2019 Jeep after my wife had a recent accident that totaled her 2018 Jeep. Tony was able to duplicate the same model, style and features plus a year newer vehicle for the same price! Tony searched out every price concession and discount to get us the best price. Tony was also very helpful in setting up the Bluetooth connection and explaining all the technical features of this vehicle. Keith Paskey, the Business Manager, quickly and efficiently handled the financing process. Overall very friendly, accommodating and satisfying experience at Luther Brookdale Chrysler Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ProsCons

Great employees. The sales guy answered all my questions even the silly questions I had. My only annoyance is my brand new jeep continues to have issues with the tailgate not locking at random times. The dealership is okay with me bringing it back, but they can't figure out the reason because the issue doesn't arise while in their hands. Even though I researched this jeep brand and the 2015 had the same issues. I thought it was worked out, but I guess not. So I do have buyers remorse with this jeep. Not the salesmen fault it's the jeep brand's fault.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Jeep

Awesome! Great experience with Jaimie. Highly recommend Luther and Jaimie for any car purchases. T h a n k s ! ! T T T T T

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience! Victor was great to deal with.

Dealing with Victor was a great experience, no BS. The process was quick and painless. Victor worked his tail off to find me the truck I wanted and helped me get out of my current lease early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.