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Brookdale Chrysler Jeep Dodge RAM

(4,030 reviews)
Visit Brookdale Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 11 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (612) 424-9139 (612) 424-9139
Used (763) 634-8489 (763) 634-8489
Service (763) 634-8497 (763) 634-8497

Reviews

(4,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brookdale Chrysler Jeep Dodge RAM from DealerRater.

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Great customer service, love my new car!

Victor gave us personal attention and found the exact vehicle my husband and I both wanted. Made it a stress free process from start to end. Benji came in on his day off just to help complete our deal on our second vehicle. Amazing customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change turns into the purchase of a new car!

I went for an oil change and left as a new car owner. I knew what I wanted and you had it in stock. I am a return customer and this is my 2nd Jeep purchase with Brett. While I am extremely satisfied with the purchase of my new Jeep Grand Cherokee.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very personable and helpful

I would highly recommend Victor to anyone. He was not a "salesperson", he was a tremendous listener who made sure we found exactly what worked for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Bought a used Jeep Cherokee after my Tahoe was totaled. Visited twice, the first was just to test drive a couple vehicles I was interested in online and find out more info about Jeep, Dodge, RAM, and Chrysler vehicles. Our first visit was fantastic with absolutely no pressure from the sales person (we laughed and joked around a lot), which I was nervous about. They were respectful of our budget and stated they would keep an eye out for similar vehicles with our requirements locally and nationwide. Our second visit, the weekend after, was when we purchased after test driving another vehicle that had become available in the last week. Overall, it was a fun and enjoyable experience and we're quite happy with our new Cherokee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rubicon

I really Iike the new vehicle, but I am concerned that I overpaid for the vehicle. I feel like the dealership didn’t provide me with the necessary information for me to make a full analysis of the purchase. Specifically, I was not given window sticker until after the purchase. I am new to the purchasing process on my own, so I trusted Tony to help me with a good deal. I’m not convinced that this happened.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Chrysler and Luther Auto went above and beyond for us!!!

We are recommending Luther Auto and Victor for that matter to anyone we know looking for a car! Great selection and fair pricing. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Experience

This is a premier dealership. Just a great place to buy a car. From the warm and welcoming receptionist to my salesman, finance manager, new/used car managers and an outstanding service department. This was my 9th and 10th car purchase that I have been involved with and it keeps getting better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My New Car

Everyone i met and dealt with was very friendly and knowledgeable. It was a very good experience from start to finish. I will recommend you to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great seevice

They all work as a team at this location so the experience is very fluid. I would recommend this place to anyone who already has a good idea of what they want, because they will accommodate that and be patient if need be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful car leasing experience.

My daughter recently leased a Jeep from your dealership. She recommended working with Brett Bakken. She was right. Brett was very professional and knowledgeable about the Jeep I was interested in. I felt no pressure to buy or lease. Brett explained everything to me and answered all of my questions giving me time to digest all the information. I returned 2 days later with my wife and leased a new Jeep Cherokee Trailhawk. Tim Miller in Finance was also very helpful and knowledgeable regarding the lease we chose. This was a great start to a ongoing relationship with your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.