Reviews
Great experience
This is our 3rd vehicle purchased from Luther and we we’ll come back for our 4th. Mary was moving cars and stopped what she was doing to meet with us in the lot and help us. She took the time to show us three vehicles and was very open about all of them. She knew her job and made us feel very comfortable from start to finish. Tim helped us with financing and was very reassuring. He got us a great offer. All of our experiences with Luther have been great and we will return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Experience, this time, was awesome.
I must admit, we were hesitant to come back to this dealership after having some issues with the service department in 2011. However, we came to look at the Jeep Cherokees not really planning on buying. The salesperson was in the lot. He greeted us cheerfully, and offered to answer any questions we had. My husband has a disability which makes it difficult to walk for very long, so once again the sales person offered his assistance. This time we accepted. My husband is a Mopar expert in his own right, and loves to test the knowledge of auto sales people. Jordan was not only knowledgeable, but shared insights we were not aware of. We agreed to sit down with him and discuss terms. We had saved up for the down payment for quite some time, and after looking at the options, decided it was more cost effective to lease our new vehicle. There was never any pressure or arm twisting, and all questions were answered. It s a was a pleasurable, but lengthy, experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My Jeep Cherokee
Jamerston was super nice helpful and resourceful. He was very knowledgeable about what was in inventory and he never made me feel like he was pushing something on me I didn't want
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great new car buying experience!
This is our third new Jeep that we have purchased from Jason and Brett at Luther Brookdale. Both Gentleman were extremely helpful and took great care of us. From our trade -in vehicle to our new Wrangler. Everything went very smoothly through the whole process. Very happy with our experience! Looking forward to seeing them again in a few years, just love that new car smell!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was pleasant to work with him K
He help me quick and courteous it was nice to win and play not like other dealerships I’ve been knew what he had to do to get the deal done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got what I wanted
Jordan was able to find the Ram 1500 Laramie that we wanted with all the options we wanted. It arrived quickly and we love it so far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Used vehicle purchase
Excellent experience from picking, pricing, actual purchase, and driving away with the vehicle we purchased.we appreciate the helpfulness, best price, and efficiency of this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exactly what I was looking for!
Jamie Raduns was so nice and helpful when looking for a vehicle. She sat down and listened to exactly what I wanted! It was the first car she showed me, and I was super pumped about it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A Great Experience
I have been buying cars at this dealership for over 20 years. I have been very pleased with the salespeople and the service dept. This time I worked with Mary Kropelnicki. She was very friendly and very knowledgeable, and did not hurry us through the process. She was not high pressure which I appreciated! I would definitely buy another car from Mary! In the finance dept. I worked with Mike O'Halloran. He also was a pleasure to work with and explained everything very clearly! I hate the whole process of buying a new car, and I have a lot of anxiety about it! Both of these people made it a pleasant experience and helped alleviate my nervousness about buying a new car! Mike and Mary both made it fun!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roni Rocks!
Our salesperson, Roni, was courteous, professional, and easy to work with. He patiently answered all of our questions. He worked really hard to get the vehicle in tip top shape for us when we arrived to pick it up. Thank you, Roni!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
