Reviews
What a great experience!
What a great experience! No hastling, haggling, or pressure. Jordan was very knowledgeable and helpful. We felt heard and valued. We would recommend working with Jordan and this dealer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing 5-star review! We are thrilled to hear about your fantastic experience at Luther Brookdale Chrysler Jeep Dodge Ram. Jordan will be delighted to know that he provided you with knowledgeable and pressure-free service. We appreciate your recommendation and look forward to assisting you again in the future. Drive safe! Regards, The Team at Brookdale Chrysler
From start to finish, Jordan was personable,
From start to finish, Jordan was personable, knowledgeable and we could tell he really liked his job. Ww would definitely recommend starting your search with Jordan at Luther Brookdale. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the glowing 5-star review, Dave! We are thrilled to hear about your positive experience with Jordan at Luther Brookdale Chrysler Jeep Dodge Ram. Jordan takes pride in providing excellent service and making every customer feel valued. We appreciate your recommendation and look forward to assisting you or your friends in the future. See you next time! Regards, The Team at Brookdale Chrysler
Outstanding salesman!
Outstanding salesman! We haven't bought a car for over 15 years and we had a lot of questions. Dave took his time with us, didn't pressure us at all, and answered any questions that we had! We're so happy with our new car and would highly recommend Dave to all of our friends and family! Absolutely a great no pressure salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review, Pam! We are thrilled to hear that Dave provided you with exceptional service during your car-buying experience at Luther Brookdale Chrysler Jeep Dodge Ram. We always strive to provide a no-pressure environment and ensure that all your questions are answered thoroughly. Enjoy your new car, and we appreciate your recommendation to your friends and family. Thank you for choosing us! Regards, The Team at Brookdale Chrysler
Nathan was fantastic to work with.
Nathan was fantastic to work with. He was knowledgeable, helpful, patient, and friendly. He made our purchase a very pleasant car buying experience! Highly recommend him and Luther!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear your time spent with Nathan was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Regards, The Team at Brookdale Chrysler
No dealership xx.
No dealership xx. Honest straight to the point and no games. Nice to know dealerships like this are still around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience with us, Elliott. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Regards, The Team at Brookdale Chrysler
Cameron was great to work with!
Cameron was great to work with! Loving the new ride! Little bit of hiccups but everything worked out in the end! Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Regards, The Team at Brookdale Chrysler
Cameron was awesome!
Cameron was awesome! He worked so hard to help my son find his perfect fit!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wendy, thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Regards, The Team at Brookdale Chrysler
After less than one year and around 6000 miles my truck
After less than one year and around 6000 miles my truck started making loud noises in the front end when I turn right, almost like something is about to fall apart. But good luck getting ahold of this dealership when you have a problem with your new vehicle. I called around 9:00 AM and was put on hold for 20 minutes before being told to call during normal working hours. What are the normal working hours for these people.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this review regarding your experience with us, Jim. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Regards, The Team at Brookdale Chrysler
Dropped off my vehicle with an appointment.
Dropped off my vehicle with an appointment. Waited 3 days after several calls to service with no call back went to the dealership to check on my vehicle only to find it was never checked in. Waited another day for it to be looked at was told it would be done on Friday. Monday still not done. Horrible customer service at best. It was there for a simple shock replacement not anything major. Not impressed at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Regards, The Team at Brookdale Chrysler
Anthony at Brooklyn Park Luther was so great.
Anthony at Brooklyn Park Luther was so great. My entire Jeep buying process was superior and I would not hesitate to recommend Luther Jeep to anyone! So great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Emme. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Anthony was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, The Team at Brookdale Chrysler