Reviews
Anthony is the MAN!
I've never had a better experience purchasing a vehicle. I worked with Anthony A. Came in to look at an ATS and ended up leaving with it next day. Anthony made me feel very comfortable, handled all my questions and concerns and wasn't pushy. Very happy with how smooth things went and very happy with my car. Great dealership, great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Excellent experience
We worked with Ben who responded to our email. He was very knowledgeable of what was in stock and answering any questions I had. Our experience at Key Cadillac was top notch and hope to use them again in the future. I would recommend Ben to anyone looking for a salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Key Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Helpful salesman with great service and integrity.
I worked with a salesman named Anthony. He was very helpful and patient as we worked through our decision process over a few weeks. He answered many questions, some requiring significant research for a product that his dealer doesn't sell new. He even continued to answer a few minor questions after the sale was complete. There was a minor maintenance issue that was discovered before the sale was complete and he made sure that was addressed, at some cost to the dealer, without raising the price. He was interested in making a sale, but also gave us a high level of customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Great Dealership to work with
I called to see about the car, it was washed, and ready indoors waiting for a test drive. The salesman Mike was great to work with no pressure no hassle. The same with finance. I was out of the dealer in no time with my new car. Super great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Thanks Key Cadillac and Brian Thoresen…
Normally I hate the entire car buying process but Key Cadillac made it painless. I mainly buy used very clean, fully loaded American luxury vehicles that are only a few years old, mechanically sound with every feature working as it should. Key Cadillac provided exactly what I was looking for. As a experienced car buyer, I know exactly what I want when it comes to the vehicle make and model, the year, the trim and the options. I also have a pretty set in stone idea of what I expect to pay and what I expect to receive for the value of my trade in. They met all of my expectations without a doubt. It was fair on both sides of the table as it should be. Everyone that I met during the process were very friendly and courteous. Brian Thoreson was my salesperson. Nice guy, relaxed and non pushy. He understood that I needed time with the vehicle to really get the sense of what I was possibly planning to purchase. To make sure it was right for me. It definitely was! After purchasing, Brian took the time to show me how to use the features as well as making sure that my Escalade was detailed, mats in place, tires at the proper air pressure and just overall ready to roll. I would also like to add that I am a car guy and have been a lover of Cadillac ever since I was a very small child. I grew up in South Minneapolis and I have always roamed the lot of Key Cadillac as a teenager as a “one day” dreamer. I feel extremely proud that I bought a vehicle here. Key Cadillac has been around forever. I now understand why. Good people. I usually remove dealership badges from all of my vehicles just for a cleaner appearance but this time I am proud to leave the Key Cadillac badge on. Thanks to everyone that I came into contact with. When the time comes, I will be back to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Gerry Dreshfield at Key Cadillac is AWESOME!
I have been buying vehicles at Key Cadillac and with Gerry Dreshfield for over 10 years. Every transaction has been absolutely perfect. Fast and easy, excellent communication and great service all around. I highly recommend Gerry and the team at Key!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Ask for Mr. Andrew Bjornstad!!!
My experience with Key Cadillac has been positive after two used car purchases. Andrew Bjornstad through both of my purchases has been knowledgeable, fun, while without the sales pressure and the finance professionals are friendly and fast in finishing the deal. I would recommend Andrew to my best friend when looking for a Cadillac and his employer, Key Cadillac is where you need to go for the best service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Buy from no one else but KEY!
This would be my second Cadillac I have bought from Gerry, and I would gladly recommend him to anyone. He follows through with what he say he will do and does it with class. I will be buying my third one this year! Bravo KEY CADILLAC. Ty
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Tyrone, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Excellent Shopping and Buying Experience
Key Cadillac stands above the other metro auto dealerships I have done business with. Brian Thoreson treated us with respect and professionalism. No sales pressure whatsoever. This made for a very nice buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
car buying made easy!
anthony aboukhall had all the answers to my questions. and made my car buying easy. no stress in buying my car. great bunch of guys to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vic, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
