Reviews
Marwan was great to work with!
Marwan was great to work with! Highly recommended his services if you are looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Professional,friendly & courteous, definitely recommend
Professional,friendly & courteous, definitely recommend Nissan of Cool Springs if you are car shopping don't think you will be disappointed.I found exactly what I was looking for on their website was contacted the next morning bought the car the next day, freaking awesome staff thanks again......
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Regards, Mark Hepler (615) 790-2500
Friendly customer service and made a good deal on a
Friendly customer service and made a good deal on a vehicle within an hour when other dealerships wouldn't.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Beth, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Used car inspection fee consist of what when you’re
Used car inspection fee consist of what when you’re missing a 2nd key. Regret buy from here
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
J300zx, we regret to hear that you had a negative experience with us. Not all cars that are traded in have 2 keys. We always pass the second key along to the buyer if we have that key available. We would like to have a better understanding about your experience. Please, give us a call at your earliest convenience. Thank you, Amber Marx
I recommend Nissan cool springs for service; The service
I recommend Nissan cool springs for service; The service department is outstanding! very professional and friendly Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Tracy, We are very happy to have provided you with such a positive experience! Thank you for the 5-Star review and thank you for being the best part of our family!
Buying new car experience is excellent, but trading in
Buying new car experience is excellent, but trading in your current car is not good. I would recommend that the dealership has a better policy for trade in car.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Phani, Unfortunately, the market determines what we can offer for a trade. We apologize for any misunderstandings. We always try to be fair in what we offer for a trade. Thank you, Amber Marx 615-790-2500
i highly recommend Vincent, he just wants you to be happy
i highly recommend Vincent, he just wants you to be happy with your purchase, His Manager is a kind Gentleman who understands car values and fair deals. i’m hooked on this dealership and i will check here first, the next time i need a new or used auto. Thank You guys, keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
Hi Tacdaddy2, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Amber Marx
Dealership is very easy to get to.
Dealership is very easy to get to. Courteous staff and clean environment. They were very respectful of and my time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Wendell, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514
Celia was extremely kind and helpful.
Celia was extremely kind and helpful. She helped reduce the stress of car buying. She is a kind and genuine salesperson.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Katherine, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
She was so great to work with.
She was so great to work with. Brought us several cars to test drive and Eric even came out to talk with us and show us around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. We are always more than happy to assist you if anything else comes up. Take care! Best Regards, Amber Amarx (615) 861-8514