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Nissan of Cool Springs

(2,497 reviews)
Visit Nissan of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 368-0823 (855) 368-0823
Used (866) 793-4563 (866) 793-4563
Service (866) 793-7166 (866) 793-7166

Reviews

(2,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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Very friendly.

Very friendly. Appearance very nice. Guy that did my tinting and tires explained and very professional. My salesman Marwan fantastic. Explained all the features and very patient with my questions. Took time to explain all this vehicle had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

It was time to trade my car.

It was time to trade my car. Vincent at CoolSprings was so helpful with setting my appointment marking sure I had all the paperwork I would need and then put me in the car that was the perfect match!

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  • Overall experience 5.0
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Everyone was very nice and accommodating during the sales

Everyone was very nice and accommodating during the sales process. Facility was nice and clean.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Casey was a very professional sales person.

Casey was a very professional sales person. Worked with me to get the deal I wanted.

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  • Overall experience 5.0
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Dealer response

Hi Bruno, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Thank you so much Nissan cool spring, we are happy with

Thank you so much Nissan cool spring, we are happy with the new car! Celia was awesome

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! We can't wait to see you again, have a great day. Best Regards, Amber Amarx (615) 861-8514

Experience was amazing.

Experience was amazing. I had a a lot of questions walking and nervous. But it was such an easy process!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

Was a very easy and fast process!

Was a very easy and fast process! Loved Celia, was very kind and helped me find a reliable car. 10/10 experience overall

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  • Overall experience 5.0
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Dealer response

Hi Kenzieroy, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

Celia was great finding me my Rogue that fit my budget

Celia was great finding me my Rogue that fit my budget with low mileage. And with the features that I wanted on my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

She is amazing sales person , so nice and respectful , a

She is amazing sales person , so nice and respectful , a lot a patience with us

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Celia was an excellent seller.

Celia was an excellent seller. Kind, knew all the process and answered every single question we had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!