Reviews
Celia was very helpful and did everything she could to
Celia was very helpful and did everything she could to help us out. She was very professional and friendly and I would recommend going to see her for a car.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi Amandacaldwell6211, thank you for taking the time to let us know about your recent experience. Let us know if we can assist you further. Amber Marx
Thank you for everything!
Thank you for everything! Celia made our buying experience easy and effortless. She is so pleasant and was a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Celia is the best!
Celia is the best! She is honest, kind & professional. She is the reason e bought!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Paulrgood, we're happy to hear you had such a positive experience with our team! We hope you have a great day! Best Regards, Amber Amarx (615) 861-8514
Everyone was very nice and helpful My salesman Vince
Everyone was very nice and helpful My salesman Vince Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and delivered.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Thank you, and have a fantastic day! Regards, Mark Hepler (615) 790-2500
I just moved here to Franklin from Huntsville, AL and set
I just moved here to Franklin from Huntsville, AL and set up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended some items that needed to be taken care of along with my oil change and tire rotation. I plan on using Nissan of Cool Springs for all my vehicle maintenance going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Russ, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
This dealership was great and family friendly.
This dealership was great and family friendly. They had the patience to help me find the right car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dany, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The process was really faster and clean through all
The process was really faster and clean through all departaments, Portuguese speaker was one advantage
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Best Regards, Amber Amarx (615) 861-8514
Vincent went above and beyond to help me stay in the
Vincent went above and beyond to help me stay in the price range I needed. Was very helpful and knowledgeable about the cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cathey, Thank you for taking the time to leave Vince such a nice review! He is very knowledgeable!! Let us know if you need anything! Thank you, Amber Marx 615-790-2500
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very friendly and willing to take time to meet our budget
Very friendly and willing to take time to meet our budget goals Did not feel hassled at all. Our agent Celia was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas, Thank you for taking the time to let everyone know about our agent Celia!! We appreciate your business. Let us know if we can assist you with anything. Thank you, Amber Marx 615-790-2500
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Best Regards, Amber Amarx (615) 861-8514
Today’s visit was a pleasant surprise.
Today’s visit was a pleasant surprise. Everyone was so friendly and helpful. Celia made the experience extremely enjoyable with her fun and welcoming personality. Darius was a great help finding something that met our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
MissVA, Thank you for taking the time to leave Celia and Darius such a wonderful review! Please let us know if we can help you with anything in the future. Thank you, Amber Marx 615-790-2500
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please don't hesitate to reach out! Take care!