Reviews
Came in and bought a used Nissan Altima and Casey Flores
Came in and bought a used Nissan Altima and Casey Flores was so helpful and tried to get the best deal for me. He was able to answer all my questions. Enjoyed dealing with him. Also Jeffery in the finale dept. was also easy to work with and enjoyable to talk with. Over all the dealership was helpful and easy to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Calimom1314, we're happy to hear you had such a positive experience with Casey and Jeff! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Amber Marx
Christine and staff helped me find exactly what I was
Christine and staff helped me find exactly what I was looking for. The best car purchasing experience I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Vanessac, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Very friendly and informative.
Very friendly and informative. I love my new car! As well Celia was able to accommodate to my price range making things more affordable. Paper work takes a little while longer than expected, so be sure to set aside some time. All in all very happy with my new set of wheels!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
I had such an amazing and smooth car buying process!
I had such an amazing and smooth car buying process! Marwan was very helpful and professional. The dealership was very clean and had a nice atmosphere. I would definitely recommend Marwan and Nissan of Cool Springs to anyone looking for a new or used car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Summer, Thank you for filling out a glowing review for Marwan. We will pass along your comments! Let us know if we can help you with anything! Thank you, Amber Marx 615-261-7315
Excellent service and a lot of friendliness and
Excellent service and a lot of friendliness and professionalism, I will definitely recommend the store and seller Celia to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charlene, Thank you for taking the time to fill out a Google review for us. We really appreciate you giving us a 5-Star and love having you as part of our Nissan family. From Everyone here at Nissan of Cool Springs, we hope you have a wonderful day and thank you for being a vital part of our success story! Laura G. Montgomery 615.814.7404
I’ve been with Nissan for my last two cars and
I’ve been with Nissan for my last two cars and specifically worked with Bishoy Rizk. He’s more than my salesman, he’s my friend now. He knows and cares about my work helping the deaf community and helps to make my life easier —- with a dependable car, getting me the best rates. Could not be more thankful for his hard work on my behalf. He wants the entire experience to be top-notch and is very professional, classy and adds a touch of kindness. I’ve kept my maintenance and any service with Nissan of Cool Springs and their service team is the best too. They’re easy to talk to, we cut up & the service is always done in a timely manner with constant reminders (which I need!) Thanks NISSAN! Big fan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave such a glowing review! We are happy to report that your friend, Bishoy is now a sales manager and happy to work with all of our customers! Let us know if we can help you with anything in the future! Thank you, Amber Marx 615-261-7315
Marwan was great.
Marwan was great. I let him know what I was thinking and he put me in the perfect truck. He was very knowledgeable about the available options and their inventory. If you are considering a new truck, go see him. I am very pleased with my experience buying a new vehicle with them. Darius in finance and Tim in service both made sure I was satisfied. They all made me feel good about my decision to get a Frontier from them. I highly recommend you see them. I will be back for my next vehicle at Nissan of Cool Springs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thanks again for the recommendation, and have an amazing day! Regards, Mark Hepler (615) 790-2500
We love these guys.
We love these guys. Connor and Cameron are very nice, not pushy and really know their cars. They gave me more for my trade than anyone else offered, and got me a better interest rate than anywhere else as well. We have bought two from them this year and will be back again! Go see them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Solly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514
We were very happy with our experience @ your dealership
We were very happy with our experience @ your dealership which is why we decided to continue business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Bishoy and the team at Nissan of Coolsprings as always
Bishoy and the team at Nissan of Coolsprings as always deliver the best service. We would never go anywhere else. Thank you all!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Adria, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.