Reviews
Very good service and easy to deal with. They made an...
Very good service and easy to deal with. They made an appointment for us to come in and E Price was very friendly and wanted to get us taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
The deal was quick to negotiate and I had all my...
The deal was quick to negotiate and I had all my questions answered quickly. The facilities looked new and clean. Overall it was no issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care! Best Regards, Amber Amarx (615) 861-8514
Josh is fantastic! He is knowledgeable and up front about...
Josh is fantastic! He is knowledgeable and up front about the process, and at the same time he is also friendly and doesn't put on added pressure to buy from him. I enjoyed working with him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Andrew, thank you for your kind review; we are happy to pass along your comments to Josh here at Nissan of Cool Springs! We hope to see you soon! Regards, Mark Hepler (615) 790-2500
Very enjoyable experience, you all worked very hard to...
Very enjoyable experience, you all worked very hard to get us the best deal and we greatly appreciate it!! Special thanks to Cameron Stone our salesperson, great job, thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cameron and Tom were a joy to work with. Cameron was...
Cameron and Tom were a joy to work with. Cameron was very patient and took the time I needed to feel comfortable. I love my new Rogue!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Deb, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We look forward to your next visit! Take care!
I recently purchased a frontier from cool springs ,my...
I recently purchased a frontier from cool springs ,my experience buying a car from LJ was awesome! As a female purchasing by myself I was treated with respect and Lamin helped me get the most amazing deal EVER! I will be purchasing again from them the next time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Everyone is very friendly and helpful! Sales (LJ Jumu) is...
Everyone is very friendly and helpful! Sales (LJ Jumu) is very helpful, easy to discuss needs, & his best offerings. Sales manager easy to discuss needs & price. No hassle or delay. Service department and manager outstanding! Recommend to anyone!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514
This was the best vehicle purchasing experience in my...
This was the best vehicle purchasing experience in my life! LJ is the GOAT in car sales! He treated my husband with respect and he was very professional. Everyone at Nissan of Cool Springs was extremely nice to us throughout the process and answered all of our questions. I drive off the lot within no time! It was a smooth transition. I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
It's great to work with Nissan of Coolsprings during car...
It's great to work with Nissan of Coolsprings during car buying process. Appreciate the efforts of Rashod Turner and rest of the staffs. Thanks for great discounts and good rate of interest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ishwor, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
We recently purchased a 2108 Altima here. We were told...
We recently purchased a 2108 Altima here. We were told there were add ons that the dealer does to every car when they arrive at the dealership and they would be added to the price. We liked the car, so we paid the extra cost. A week later we got a phone call to schedule a time to have one of these add ons done. I would not have agreed to pay the extra if I wasn't told it was already on the car. I have contacted the dealer, but feel like little concern has been shown. I currently own 4 Nissan vehicles. I have never had this type of experience with any other Nissan dealership in the area.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ryan, We apologize for any misunderstanding. The Perma Plate is non transferable. The warranty would not cover any damage that was incurred under your ownership. Perma Plate is option given to all our customers. It is a warranty and a product. Let us know if you have any questions. Thank you, Amber Marx
It wasn't explained to me that way. I didn't know I had the option to not purchase it.