Reviews
Josh and the entire staff gave me probably the best and...
Josh and the entire staff gave me probably the best and easiest buying experience I've ever had. I don't even have to exaggerate, it was awesome, highly recommended them for your next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi stacy, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Thanks again for the recommendation, and have an amazing day! Regards, Mark Hepler (615) 790-2500
Matt Gleason helped me find and purchase the vehicle i...
Matt Gleason helped me find and purchase the vehicle i wanted without high pressure sales pitch, i will definitely consider this dealership when purchasing a vehicle in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514
Christian Martinez was amazing to work with! He went...
Christian Martinez was amazing to work with! He went above and beyond for us. He spent numerous hours finding a car to meet our request. Ask for him, you won’t be sorry!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514
I recently purchased a 2018 Pathfinder SL from Nissan of...
I recently purchased a 2018 Pathfinder SL from Nissan of Cool Springs. My salesman suggested this specific vehicle based on criteria we provided and it was equipped with everything we were looking for. We reached a mutually acceptable trade and we couldn't be more pleased. There was some minor cosmetic damage to the front bumper that was repaired that sealed the deal. We were even provided a loaner vehicle while the repair was being made. Hats off to TIM CAMPBELL and SCOTT MITCHELL for going above and beyond to make sure we were completely satisfied...and to the collision center for a flawless repair to make my Pathfinder look good as new. I highly recommend Nissan of Cool Springs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gary, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Amber Amarx (615) 861-8514
This car buying experience was different from any other....
This car buying experience was different from any other. No pressure at all, no intimidation. The salesman explained the car's features first and then he drove it. Then we drove it. Selling price was about what we had wanted to pay.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
I had a great experience at this dealership . The process...
I had a great experience at this dealership . The process was very easy and the rate was awesome . Thank you for all of your help .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
Absolutely excellent service and assistance. We would...
Absolutely excellent service and assistance. We would recommend Nissan of Cool Springs to anyone interested in a new car!! LJ WAS THE BEST!! Friendly and knowledgeable!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
James Hayes was referred to me from a friend that...
James Hayes was referred to me from a friend that recently purchased a car as well. I drove from Clarksville TN after building a report with James via text and phone calls . James helped me get exactly what I wanted and the price I needed to make the numbers work for my individual situation. I appreciate all his time and his laid back personality! It made the process a lot smoother!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs
I had a great experience at this dealership. They made...
I had a great experience at this dealership. They made the process super easy and I felt they were working with me on my new lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
Very easy process of purchasing my vehicle.Sales and...
Very easy process of purchasing my vehicle. Sales and management folks made an extra effort to secure my business. I have made two previous attempts to purchase an automobile from your dealership over the past several years without success, third time the process was successful, you had the vehicle I want at a very competitive price. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so pleased that we were able to meet your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.