Reviews
Bishoy Rizk @ Nissan of Cool Springs astonished me with...
Bishoy Rizk @ Nissan of Cool Springs astonished me with the courtesy he provided throughout the new vehicle purchase experience. From listening to the ideal make / model / interior / to understanding & aligning my preferred budget, Bishoy led the process with integrity and utmost professionalism without once try to barter with my opinions. He guided me throughout financing and warranty questions as well as followed up post purchase to ensure my satisfaction. By far the best experience I have had during the purchase of a vehicle can be attributed to Bishoy. Highly recommend Cool Springs of Nissan as well as the above par agent, Bishoy Rizk.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Brandi T, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Amber Marx
I found the perfect car after searching for a few months....
I found the perfect car after searching for a few months. I flew from South Dakota to pick up the car. I was a little out of my comfort zone buying a vehicle on line. Everyone I came in contact with put me at ease, they were quick to answer any questions I had, it was a great experience. The car upon arrival was exactly what I had hoped for. Thanks for a great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kristin Pederson, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call. Have an awesome day! Thank you, Amber
Just bought my Jeep Compass from Nissan of Cool Springs...
Just bought my Jeep Compass from Nissan of Cool Springs today and had such an awesome time doing so! My salesman Tim was so helpful, polite, and kind to me the entire time. I met managers, Connor and Eric who made everything a breeze and really made me feel like family. Once we were wrapping things up with paperwork, Gabe was such a nice guy and explained everything thoroughly and kindly-- which I definitely appreciated. From start to finish, I never felt like I was being pressured, sold on anything unnecessary, or rushed in any way!! I will seriously never shop anywhere but here again. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500
Bishoy was knowledgeable and professional assisting in...
Bishoy was knowledgeable and professional assisting in our Murano purchase. Our experience was quick and painless. We appreciate Bishoy and the support staff that made the car buying process clear and without intimidation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Franklin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500
We had an amazing buying experience!! Would definitely...
We had an amazing buying experience!! Would definitely recommend Bishoy and Nissan of CoolSprings. He was extremely knowledgeable and very helpful with the entire process!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to Bishoy here at Nissan of Cool Springs! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500
James is the best salesman ever he came in on his off day...
James is the best salesman ever he came in on his off day to personally take care of me and made sure I left with the car I wanted .. And he made my purchase extremely painless and easy will highly recommend him and this dealership 😊😊😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tonya, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
James absolutely sold me on the Armada 2020! I was just...
James absolutely sold me on the Armada 2020! I was just car shopping!!how he gets the customers to feel like family! Need more people like James!!! Amazing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tonya, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500
Tim was a great help, showing us exactly what we needed...
Tim was a great help, showing us exactly what we needed in our purchase! He made the experience relaxing and fun at the same time. We will definitely be using him down the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Rashod and Gabe were absolutely wonderful and I will be...
Rashod and Gabe were absolutely wonderful and I will be recommending them to anyone looking for a car or financing. They were both extremely professional and caring throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514
LJ is the man to go to if you need a car, whether you...
LJ is the man to go to if you need a car, whether you know what you want or not. He communicates well, explains everything step by step so you don’t feel left out and he is amazing. Whenever you go to Nissan of Cool Springs for a car ask for LJ, trust me you will be in good hands. Best salesman. Glad he was the one that helped me with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500
