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Nissan of Cool Springs

(2,497 reviews)
Visit Nissan of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 368-0823 (855) 368-0823
Used (866) 793-4563 (866) 793-4563
Service (866) 793-7166 (866) 793-7166

Reviews

(2,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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Bishoy Rizk @ Nissan of Cool Springs astonished me with...

Bishoy Rizk @ Nissan of Cool Springs astonished me with the courtesy he provided throughout the new vehicle purchase experience. From listening to the ideal make / model / interior / to understanding & aligning my preferred budget, Bishoy led the process with integrity and utmost professionalism without once try to barter with my opinions. He guided me throughout financing and warranty questions as well as followed up post purchase to ensure my satisfaction. By far the best experience I have had during the purchase of a vehicle can be attributed to Bishoy. Highly recommend Cool Springs of Nissan as well as the above par agent, Bishoy Rizk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brandi T, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Amber Marx

I found the perfect car after searching for a few months....

I found the perfect car after searching for a few months. I flew from South Dakota to pick up the car. I was a little out of my comfort zone buying a vehicle on line. Everyone I came in contact with put me at ease, they were quick to answer any questions I had, it was a great experience. The car upon arrival was exactly what I had hoped for. Thanks for a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kristin Pederson, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call. Have an awesome day! Thank you, Amber

Just bought my Jeep Compass from Nissan of Cool Springs...

Just bought my Jeep Compass from Nissan of Cool Springs today and had such an awesome time doing so! My salesman Tim was so helpful, polite, and kind to me the entire time. I met managers, Connor and Eric who made everything a breeze and really made me feel like family. Once we were wrapping things up with paperwork, Gabe was such a nice guy and explained everything thoroughly and kindly-- which I definitely appreciated. From start to finish, I never felt like I was being pressured, sold on anything unnecessary, or rushed in any way!! I will seriously never shop anywhere but here again. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

Bishoy was knowledgeable and professional assisting in...

Bishoy was knowledgeable and professional assisting in our Murano purchase. Our experience was quick and painless. We appreciate Bishoy and the support staff that made the car buying process clear and without intimidation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Franklin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

We had an amazing buying experience!! Would definitely...

We had an amazing buying experience!! Would definitely recommend Bishoy and Nissan of CoolSprings. He was extremely knowledgeable and very helpful with the entire process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Bishoy here at Nissan of Cool Springs! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500

James is the best salesman ever he came in on his off day...

James is the best salesman ever he came in on his off day to personally take care of me and made sure I left with the car I wanted .. And he made my purchase extremely painless and easy will highly recommend him and this dealership 😊😊😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tonya, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

James absolutely sold me on the Armada 2020! I was just...

James absolutely sold me on the Armada 2020! I was just car shopping!!how he gets the customers to feel like family! Need more people like James!!! Amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tonya, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

Tim was a great help, showing us exactly what we needed...

Tim was a great help, showing us exactly what we needed in our purchase! He made the experience relaxing and fun at the same time. We will definitely be using him down the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Rashod and Gabe were absolutely wonderful and I will be...

Rashod and Gabe were absolutely wonderful and I will be recommending them to anyone looking for a car or financing. They were both extremely professional and caring throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514

LJ is the man to go to if you need a car, whether you...

LJ is the man to go to if you need a car, whether you know what you want or not. He communicates well, explains everything step by step so you don’t feel left out and he is amazing. Whenever you go to Nissan of Cool Springs for a car ask for LJ, trust me you will be in good hands. Best salesman. Glad he was the one that helped me with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500