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Nissan of Cool Springs

(2,497 reviews)
Visit Nissan of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 368-0823 (855) 368-0823
Used (866) 793-4563 (866) 793-4563
Service (866) 793-7166 (866) 793-7166

Reviews

(2,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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Very happy with my new car. But even more pleased with...

Very happy with my new car. But even more pleased with the entire shopping process from beginning to end. Loved my salesman!! Knowledgeable, patient, understood my needs, took time to show me all features of my car. I couldn’t ask for more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

I can definitely say I would recommend everyone to go buy...

I can definitely say I would recommend everyone to go buy a car at Nissan Cool Springs. I had a fantastic experience a much better one than I’ve ever had! When you go make sure you ask for KeyMaster he’ll definitely get you what your looking for!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Shay, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Gabe was incredible. He made us feel understood and was...

Gabe was incredible. He made us feel understood and was very clear. He was helpful and quick with his insight and we highly recommend him!!!!:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laney, Thank you for leaving a great review for Gabe!! Let us know if we can help you with anything. Amber Marx 615-861-8514

Darius Fields made the car buying process easy and...

Darius Fields made the car buying process easy and painless. Fantastic customer service and I’ll definitely e sending friends and family his way! Nissan of cool springs is the way to go without a doubt I’ll be buying cars here for the rest of my life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

Very pleasant and VERY knowledgeable sales person. Made...

Very pleasant and VERY knowledgeable sales person. Made the difference between this sale and me going to the CRV. Rashod Turner was outstanding in his in-depth knowledge of the Rogue we test drove, after all I bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care! Best Regards, Amber Amarx (615) 861-8514

Consumer response

Tha nk you.

The wife and I went for a drive and decided to stop by...

The wife and I went for a drive and decided to stop by and take a look at a new truck. James met us when we pulled up and showed us around. He showed us exactly what we were looking for and didn't make us feel like we "had to buy something." It was a pleasure to work with him and I would highly recommend him as your salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Amber Amarx (615) 861-8514

Amazing experience with James, truly a great salesman! He...

Amazing experience with James, truly a great salesman! He listened to our needs and concerns without any hassle or pushing! Worked with us as we traded in two very special cars for a new 2021 Frontier Pro 4X truck. Stayed into the late hours while financing did their part. Highly recommend seeing James for all purchases and will keep in contact for any further purchases! THANK YOU so very much James!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Emilee., thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Amber Amarx (615) 861-8514

I had a great experience and love my new Nissan Rogue!...

I had a great experience and love my new Nissan Rogue! Staff is friendly, kind, and helpful! Lots of choices and stock to choose from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Madelyn, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Best Regards, Amber Amarx (615) 861-8514

Best car buying experience we’ve ever had! Will...

Best car buying experience we’ve ever had! Will definitely be back in the future and do business with Alan. Everyone was super helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

Lamin Jumu “LJ” went above and beyond to make sure I went...

Lamin Jumu “LJ” went above and beyond to make sure I went through with the car I needed for my first purchase. Spent a few hours with me personally just to make sure I was satisfied with what I needed for my everyday use. My 2019 Nissan Altima is serving me great. If you are looking for a great person to help you with your car needs at Nissan-LJ is the guy to go to. Above all great person none to less to find you what you need.— Hunter Moncrief

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hunter, Thank you for taking the time to leave a review for LJ! Let us know if you ever need anything! We appreciate your business! Amber Marx

Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514