Reviews
It was great to go back to Nissan of Cool Springs- this...
It was great to go back to Nissan of Cool Springs- this time- as a customer. Wonderful experience and I got to see familiar faces!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Corey! Thank you for coming in! We were happy to see you again! Let us know if we can ever help you with anything else! Amber Marx
Hi Corey, your wonderful feedback and rating mean a lot to us. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Nissan of Cool Springs! Best Regards, Amber Amarx (615) 861-8514
James was awesome from beginning to the end very...
James was awesome from beginning to the end very knowledgeable about the car he sold us he worked hard to make the deal painless and fun the dealership staff was First Class Highly recommend James and the entire staff will be a return customer when we need another new car have bought several new vehicles and have never had a salesman check and make sure we made it home safely thank you again James and Cool Springs Nissan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514
I love my new ride. I am not local, and my vehicle was...
I love my new ride. I am not local, and my vehicle was delivered to me several hours away in a timely manner. Everyone we dealt with was extremely friendly and professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Regards, Mark Hepler (615) 790-2500
Dealership staff was very professional and made the...
Dealership staff was very professional and made the impossible happen . Worked through all blocks in road . Rashad and his team were very knowledgeable and willing to help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best Regards, Amber Amarx (615) 861-8514
Chase is one of the kindest person. He went over and...
Chase is one of the kindest person. He went over and beyond to make sure he sold me a car perfect for me. I walk with a cane. He was very patient with me. Not only did he find me the perfect car for me, he assisted me in finding me affordable insurance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tamachde, thank you for your kind review; we are happy to pass along your comments to Chase here at Nissan of Cool Springs! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500
He was very nice and he made it happen for me to ride in...
He was very nice and he made it happen for me to ride in a newer vehicle and in a very respectfully manner he needs a raise thanks mr Tim u the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514
My wife and I had a very pleasant experience purchasing a...
My wife and I had a very pleasant experience purchasing a new Nissan pickup truck. Several members of the staff were attentive the moment we stepped through the door, and we were fortunate to have had the opportunity to meet and work with Matt. He understood what we were looking for, answered all of our questions, and provided a vehicle that met and exceeded our needs. We never felt 'pressured' and he was extraordinarily pleasant and easy to work with and has a great personality- we felt fortunate to have met him. The finance part of the transaction can feel overwhelming but, again, we never felt pressured or obligated to commit to anything that we did not need or want and had a pleasant interaction with Michael. I don't know what the sales volume is at this dealership, but all of our interactions felt personal, not rushed, and this dealership could easily serve as an example of how to 'do it right.'
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
Lane was a great salesman! As a young person buying their...
Lane was a great salesman! As a young person buying their first car, it was great to have someone at a similar stage of life. The experience was the total opposite of the car salesman stereotype. He was kind and sociable, knowledgeable and understanding of what I was looking for. Never put any pressure on me to make a purchase and even though I went in a different direction, he still remained professional and supportive of my decision. Would recommend Lane to anyone looking for a new Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514
It was a pleasant experience purchasing from Nissan Cool...
It was a pleasant experience purchasing from Nissan Cool Springs Dealership. They made me feel respected and appreciated. I recommend this dealership and will be coming back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Amber Amarx (615) 861-8514
Great experience! Will buy from Nissan of Cool Springs...
Great experience! Will buy from Nissan of Cool Springs again! Thanks for everything! Chris, Brandon, Zak and team were a pleasure to do business with! thanks for everything Chris!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514