Reviews
James Haynes was the BEST! He satisfied all my needs and...
James Haynes was the BEST! He satisfied all my needs and wants and went above and beyond for me. If you want someone that is not going to push you to do something you do not want, he’s honest and PERFECT! 10/10 would absolutely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alexis, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it.
Chase is AWESOME!! I was looking for a car for my son and...
Chase is AWESOME!! I was looking for a car for my son and I couldn't have had a better person help me find the perfect car for him! My son LOVES it and he was so surprised! Chase was very helpful, friendly, professional and he made the experience easy and enjoyable. He even helped me with the bow!! You have to go see him if you need a new car. You ROCK Chase!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
I was amazed at the way we were treated when we came into...
I was amazed at the way we were treated when we came into the dealership. Everyone was very hospitable. We met our sales rep Ed Ryan and I have never had anyone work any harder to please me. He walked the lot over several times to find me what I wanted. Great to work with as he tried to show me all about how the vehicle worked.I would recommend Cool Springs Nissan and Ed Ryan to anyone. Thank you for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Wanda, thank you for taking the time to leave us a review! We set high expectations for ourselves so it's gratifying to hear that you had such a positive car shopping experience with Ed. Please let us know if we can be of any further assistance. We hope to see you again and wish you an amazing day!
Dealership was terrific. John was nice and helpful. We...
Dealership was terrific. John was nice and helpful. We got the car we wanted and at a great price. Everyone was helpful and courteous. Thanks to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to read such a great review about Nissan of Cool Springs! If you have any further questions, please don't hesitate to reach out! Best Regards, Amber Amarx (615) 861-8514
Ed Ryan is the best, he is no hassle and straight foward,...
Ed Ryan is the best, he is no hassle and straight foward, very knowledgeable about the vehicle I selected. The entire staff are friendly and helpful!! I will definitely be returning in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514
Darius is amazing. He helped me to decide what I wanted....
Darius is amazing. He helped me to decide what I wanted. I am very happy with my new car. I would recommend if you are looking for a new vehicle to go see him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bishoy did an excellent job of walking us through the car...
Bishoy did an excellent job of walking us through the car buying process and helping us identify which vehicle best suited our family. He was patient and flexible. I really enjoyed working with Bishoy through this process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.
I have never had such a great experience with a sales...
I have never had such a great experience with a sales person and a dealership. I appreciate just getting to go in and say I want to drive this car. Drive it and then just buy it. Finally an easy car purchase..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514
Ed was incredible! Will buy another car from him in the...
Ed was incredible! Will buy another car from him in the near future! He went above and beyond the call to make sure the vehicle was right!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Nissan has and always will be the car of my choice. The...
Nissan has and always will be the car of my choice. The sales person, Darius was very respectful to my needs, and was very knowledgeable about his products. Thank you Darius for your service, referrals will follow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.