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Nissan of Cool Springs

(2,497 reviews)
Visit Nissan of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 368-0823 (855) 368-0823
Used (866) 793-4563 (866) 793-4563
Service (866) 793-7166 (866) 793-7166

Reviews

(2,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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Chase was absolutely AMAZING! He is the most awesome...

Chase was absolutely AMAZING! He is the most awesome salesman I've ever dealt with. I told him what I wanted and he didn't try to talk me into anything more. Super friendly, knowledgeable and just an all around great person. I will definitely be using him for my next vehicle purchase. Not to mention that he's quite easy on the eyes😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Chase did a great job with helping purchase my new car!...

Chase did a great job with helping purchase my new car! He was very patient and listened to exactly what I wanted in my new car. I would recommend him to anyone wanting to purchase from Nissan of Cool Springs. I’m a very happy customer with my experience thanks to Chase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

Everyone there was very helpful and made buying my new...

Everyone there was very helpful and made buying my new car great. Chase was friendly, professional, patient and great at explaining how things worked.. Awesome experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Every one we talked to was very helpful. Went over and...

Every one we talked to was very helpful. Went over and beyond to see that I got the best deal for me. I am very glad I chose Nissan of Cool Springs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

I live in Ohio and I can't say enough good things about...

I live in Ohio and I can't say enough good things about everyone at the dealership. They made purchasing a vehicle out of state easy and trouble free. They did everything in their power to make it as comfortable as possible. The vehicle was as promised through questioning and pictures. The finance was seamless. Bayo and Eric were very professional and accommodating. Thank you all for the ultimate customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I enjoyed working with Chase on my car purchase and...

I enjoyed working with Chase on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am absolutely loving my new Nissan Pathfinder. Thanks...

I am absolutely loving my new Nissan Pathfinder. Thanks so much to Chase Austin for helping us choose the perfect vehicle for us. Chase is very knowledgeable and made me feel very at ease while dealing with him. I will definitely be back for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nissan in cool springs was great , Ed Ryan was our...

Nissan in cool springs was great , Ed Ryan was our salesman , and he was exceptional. He went out of his way to give us the best experience possible, and went above and beyond for us. he is a hard worker and truly cares about his clients and wants them to be happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ed Ryan went above and beyond with my car experience!! He...

Ed Ryan went above and beyond with my car experience!! He provided great customer service thur the whole car process with me! He was honest with me the 1st day! Ed Rocks! I will Recommend ED to all my friends/ family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I return to Nissan of Cool Springs for my regular...

I return to Nissan of Cool Springs for my regular maintenance; and every single visit has been quick, efficient, and professional. Every employee I have encountered has been friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514