Reviews
Very nice folks to deal with. They did not hassle back...
Very nice folks to deal with. They did not hassle back and forth with me about the price on a pre-owned car. they accepted my offer and I was driving it away in a couple of hours! Thanks John C. and nice sales manager and receptionist also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.
Now if you would help me resolve the scratch on the windshield, that would be great.
Mr. Ed Ryan was amazing he listened to what I was needing...
Mr. Ed Ryan was amazing he listened to what I was needing for me and my children. He wasn’t pushy, and was very genuine about getting me a vehicle that was going to make my daily commute safe and enjoyable for me and my children but also capable of handling all of our extra curricular. Connor and his team were extremely helpful in making sure the entire process went quickly and smoothly. Zach Nguyen Deserves 5 stars as well for being so very helpful and going above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Katrina, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
Over the last 10 years, we have purchased three vehicles...
Over the last 10 years, we have purchased three vehicles from this dealership. This last experience was, by far, our best experience because of our sales person, James Haynes. He went above and beyond with customer service and communication. The financing department was excellent as well. They were prepared and made the purchase quick and easy. I would highly recommend purchasing your next vehicle here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand that shopping for a car can be a difficult and stressful process, so we're delighted to hear that you had the best buying experience with James and the team! Your recommendation means so much to us and we're happy to have earned it. Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new car!
Excellent customer service by James Haynes!
In a 10 year period, this is our third time buying a vehicle from this dealership. This was, by far, our best experience due to a great sales person, James Haynes. We could tell there was a difference in ownership as well. We were always greeted and asked if we were being helped. James made this sale the easiest and best experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paula, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
LJ communicated with me via text, email, phone, whatever...
LJ communicated with me via text, email, phone, whatever I needed. His service was top notch and I felt he wanted to help me get the most out of my deal, and answered any concerns
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Thanks Chase for making everything right. I greatly...
Thanks Chase for making everything right. I greatly appreciate you and your hard work. I just love my new car. Thank you! Thanks Amber for being real sweet. I enjoyed our brief conversation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514
Great service. We love our new car. I would highly...
Great service. We love our new car. I would highly recommend my sales agent as he met all of our requirements when purchasing our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Best Regards, Amber Amarx (615) 861-8514
It's never easy buying a vehicle from another state but...
It's never easy buying a vehicle from another state but luckily Mr Ed Ryan was my salesmen who helped me through all phases of this purchase. Buying a car site unseen is stressful enough but he was always available to talk to me even on his day off. If you need to buy a car from this dealership seek him out! The purchase of this vehicle went as smooth as could be. Thanks Ed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The staff were extremely helpful and friendly, great...
The staff were extremely helpful and friendly, great experience! I needed guidance in this process and Darius helped us with everything with a smile. I would definitely recommend friends to come see him. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514
She Goes 100% for Her Customers...She wont stop Until she...
She Goes 100% for Her Customers...She wont stop Until she Finds you exactly what you want...SHE IS THE REAL DEAL!!! AWESOMENESS!! I AM TRULY GRATEFUL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your wonderful feedback and rating mean a lot to us! If you have any further questions, please don't hesitate to reach out! Best Regards, Amber Amarx (615) 861-8514