Reviews
Professionalism & kindness
Professionalism & kindness
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Shenecole! I am glad you had a great experience at Checkered Flag BMW. We appreciate you choosing us and look forward to assisting you next visit. Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Easy and thorough
Easy and thorough
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Melissa! I'm glad to hear your experience with Checkered Flag BMW was easy and thorough. I truly appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Daniel was helpful. Tamar is an excellent mechanic!
Daniel was helpful. Tamar is an excellent mechanic!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for your great feedback! I'm happy to hear that Daniel was helpful and that Tamar provided excellent service. I appreciate you choosing Checkered Flag BMW, and we look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Great and friendly customer service from everyone.
Great and friendly customer service from everyone.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback, Allison! I’m glad to hear you enjoyed the friendly customer service at Checkered Flag BMW. If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
The professional service that Mr. Derick gave me
The professional service that Mr. Derick gave me
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your wonderful feedback, Thomas! I'm delighted to hear that Derick provided you with such professional and attentive service at Checkered Flag BMW. It’s always rewarding to know our team made a positive impression—here’s to many more smooth and enjoyable visits ahead! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
My service representative Jason is always great and professional and so helpful
My service representative Jason is always great and professional and so helpful
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Daniel! I’m glad to hear that Jason provided you with great service. At Checkered Flag BMW, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
I was able to drop my vehicle off with a 2-inch slash in the tire on a Saturday afternoon without an appointment and received a loaner for the weekend. My vehicle was ready for pick on Monday morning. After already anticipating a longer wait time, it turned out to be a great start to a Monday, so thank you for the quick service!
I was able to drop my vehicle off with a 2-inch slash in the tire on a Saturday afternoon without an appointment and received a loaner for the weekend. My vehicle was ready for pick on Monday morning. After already anticipating a longer wait time, it turned out to be a great start to a Monday, so thank you for the quick service!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Michelle! I’m happy to hear you had a positive experience at Checkered Flag BMW, especially with the quick service and loaner vehicle. It's great to know that our team helped make your Monday brighter. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Its a place where I dont feel like they are trying to take advantage of me, they are honest.
Its a place where I dont feel like they are trying to take advantage of me, they are honest.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Camila! It's great to hear you feel that Checkered Flag BMW is a place where honesty prevails. If you have any more experiences to share or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Great experience again at Checkered Flag BMW. MY Fleet of BMWs is always serviced and return cleaned and Charlie was great !
Great experience again at Checkered Flag BMW. MY Fleet of BMWs is always serviced and return cleaned and Charlie was great !
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! I’m glad you had a great experience at Checkered Flag BMW and that Charlie provided excellent service. We appreciate your loyalty and look forward to continuing to take care of your fleet of BMWs. See you next time! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Jason is great, he informs me of what to expect & may be coming. And my car is returned clean.
Jason is great, he informs me of what to expect & may be coming. And my car is returned clean.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Marshall! I’m glad to hear that you had a positive experience with Checkered Flag BMW and that Jason was able to keep you informed throughout the process. I appreciate your feedback and we look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210