Reviews
100% Tim. He is the absolute best and most responsive service manager I've ever have in my life. He will be the reason I keep coming back. My business will always follow him
100% Tim. He is the absolute best and most responsive service manager I've ever have in my life. He will be the reason I keep coming back. My business will always follow him
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for your glowing review of Checkered Flag BMW! I'm pleased to hear that our service manager made such a positive impact on your experience. I appreciate your loyalty, and we look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Was equipped with a beautiful loaner vehicle (2026 430i AWD). Charlie Bacs was very helpful and kept me informed of service progress. The dealer waiting room is clean and comfortable.
Was equipped with a beautiful loaner vehicle (2026 430i AWD). Charlie Bacs was very helpful and kept me informed of service progress. The dealer waiting room is clean and comfortable.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, William! I’m glad to hear that you enjoyed the beautiful loaner vehicle and that Charlie provided you with helpful service updates during your visit. We take pride in the clean and comfortable waiting area at Checkered Flag BMW. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Charlie really worked hard to get services covered with our warranty company. The result was a happy customer!
Charlie really worked hard to get services covered with our warranty company. The result was a happy customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Manda, thank you for your positive review! I’m thrilled to hear about your experience with Charlie at Checkered Flag BMW. It's great to know that Charlie worked hard to ensure your services were covered. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
The agent I work with in the service department is the best. His first name is Jason. I I always ask for Jason when I come in for service. I have recommended him to my brother-in-law who has a BMW
The agent I work with in the service department is the best. His first name is Jason. I I always ask for Jason when I come in for service. I have recommended him to my brother-in-law who has a BMW
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Marvin! I’m happy to hear that Jason has provided you with exceptional service at Checkered Flag BMW. Your recommendation is appreciated, and we look forward to seeing you again for your next service visit! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Daniel is outstanding to work with. The waiting area is comfortable. I enjoy the drink offerings and snacks. I also enjoy the daily newspaper and television access.
Daniel is outstanding to work with. The waiting area is comfortable. I enjoy the drink offerings and snacks. I also enjoy the daily newspaper and television access.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Jeri! I’m thrilled to hear that you enjoyed the comfortable waiting area along with the drink offerings, snacks, and the daily newspaper and television access. I appreciate your feedback, and we hope to see you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Jason was assigned as my service advisor and he went above and beyond his duties. He answered every text and phone call and patiently explained the process to me.
Jason was assigned as my service advisor and he went above and beyond his duties. He answered every text and phone call and patiently explained the process to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Krista! I greatly appreciate your feedback about Jason and am happy to hear he provided exceptional service. At Checkered Flag BMW, we strive to go above and beyond for our customers. We look forward to assisting you again soon. Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
I was able to drop my vehicle off, get the service requested and pick up.
I was able to drop my vehicle off, get the service requested and pick up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, Aldeana! I appreciate your feedback and am glad to hear about your positive experience. If you ever need assistance again, please feel free to reach out to us at Checkered Flag BMW. We look forward to seeing you next time! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Danna was awesome. The sales manager and GM introduced themselves. Both awesome guys. The whole process was fast.
Danna was awesome. The sales manager and GM introduced themselves. Both awesome guys. The whole process was fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Benjamin! I appreciate your kind words about Danna and our management team at Checkered Flag BMW. I'm thrilled to hear that your experience was fast and enjoyable. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
What a wonderful, easy-going experience. I am grateful to have chosen BMW Checkered Flag and will recommend that everyone purchase their vehicles from this location.
What a wonderful, easy-going experience. I am grateful to have chosen BMW Checkered Flag and will recommend that everyone purchase their vehicles from this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, Shereen! I'm thrilled to hear that you had a wonderful and easy-going experience with Checkered Flag BMW. Your recommendation means a lot. Looking forward to serving you and your friends in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Reggie was efficient and knowledgeable about my car. Very customer-oriented too. Made my "wait" appointment move along quickly.
Reggie was efficient and knowledgeable about my car. Very customer-oriented too. Made my "wait" appointment move along quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback, Sharon! I'm glad to hear that Reggie provided you with efficient and knowledgeable service during your appointment at Checkered Flag BMW. We hope to see you again for your next visit! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210