Reviews
Professionalism & kindness
Professionalism & kindness
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy and thorough
Easy and thorough
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Melissa! I'm glad to hear your experience with Checkered Flag BMW was easy and thorough. I truly appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Daniel was helpful. Tamar is an excellent mechanic!
Daniel was helpful. Tamar is an excellent mechanic!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for your great feedback! I'm happy to hear that Daniel was helpful and that Tamar provided excellent service. I appreciate you choosing Checkered Flag BMW, and we look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great and friendly customer service from everyone.
Great and friendly customer service from everyone.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback, Allison! I’m glad to hear you enjoyed the friendly customer service at Checkered Flag BMW. If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
The professional service that Mr. Derick gave me
The professional service that Mr. Derick gave me
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your wonderful feedback, Thomas! I'm delighted to hear that Derick provided you with such professional and attentive service at Checkered Flag BMW. It’s always rewarding to know our team made a positive impression—here’s to many more smooth and enjoyable visits ahead! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
My service representative Jason is always great and professional and so helpful
My service representative Jason is always great and professional and so helpful
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Daniel! I’m glad to hear that Jason provided you with great service. At Checkered Flag BMW, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Kept me informed on progress.
Kept me informed on progress.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Oscar! I appreciate your feedback and am glad to hear that you felt informed about the progress. If there's anything else we can assist you with at Checkered Flag BMW, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
I was able to drop my vehicle off with a 2-inch slash in the tire on a Saturday afternoon without an appointment and received a loaner for the weekend. My vehicle was ready for pick on Monday morning. After already anticipating a longer wait time, it turned out to be a great start to a Monday, so thank you for the quick service!
I was able to drop my vehicle off with a 2-inch slash in the tire on a Saturday afternoon without an appointment and received a loaner for the weekend. My vehicle was ready for pick on Monday morning. After already anticipating a longer wait time, it turned out to be a great start to a Monday, so thank you for the quick service!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Michelle! I’m happy to hear you had a positive experience at Checkered Flag BMW, especially with the quick service and loaner vehicle. It's great to know that our team helped make your Monday brighter. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Tim is always very friendly and informative
Tim is always very friendly and informative
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, Gabrielle! I appreciate your feedback about Tim's friendly and informative service at Checkered Flag BMW. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Its a place where I dont feel like they are trying to take advantage of me, they are honest.
Its a place where I dont feel like they are trying to take advantage of me, they are honest.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Camila! It's great to hear you feel that Checkered Flag BMW is a place where honesty prevails. If you have any more experiences to share or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210