Reviews
Kept me informed on progress.
Kept me informed on progress.
Kept me informed on progress.
Kept me informed on progress.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Oscar! I appreciate your feedback and am glad to hear that you felt informed about the progress. If there's anything else we can assist you with at Checkered Flag BMW, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
I was able to drop my vehicle off with a 2-inch slash in
I was able to drop my vehicle off with a 2-inch slash in the tire on a Saturday afternoon without an appointment and received a loaner for the weekend. My vehicle was ready for pick on Monday morning. After already anticipating a longer wait time, it turned out to be a great start to a Monday, so thank you for the quick service!
I was able to drop my vehicle off with a 2-inch slash in
I was able to drop my vehicle off with a 2-inch slash in the tire on a Saturday afternoon without an appointment and received a loaner for the weekend. My vehicle was ready for pick on Monday morning. After already anticipating a longer wait time, it turned out to be a great start to a Monday, so thank you for the quick service!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Michelle! I’m happy to hear you had a positive experience at Checkered Flag BMW, especially with the quick service and loaner vehicle. It's great to know that our team helped make your Monday brighter. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Tim is always very friendly and informative
Tim is always very friendly and informative
Tim is always very friendly and informative
Tim is always very friendly and informative
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, Gabrielle! I appreciate your feedback about Tim's friendly and informative service at Checkered Flag BMW. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Easy check in nice waiting area.
Easy check in nice waiting area.
Easy check in nice waiting area.
Easy check in nice waiting area.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Lisa! I’m glad to hear you had a smooth check-in and enjoyed our waiting area at Checkered Flag BMW. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Stress free & efficient!
Stress free & efficient!
Stress free & efficient!
Stress free & efficient!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback, Franchesca! I appreciate your kind words about your experience with Checkered Flag BMW. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
My advisor was fantastic
My advisor was fantastic
My advisor was fantastic
My advisor was fantastic
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Charles! I appreciate your feedback and am glad to hear that your advisor provided you with fantastic service. If you have any further experiences to share or if we can assist you again, please don't hesitate to reach out to me at Checkered Flag BMW. We look forward to seeing you next time! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Its a place where I dont feel like they are trying to
Its a place where I dont feel like they are trying to take advantage of me, they are honest.
Its a place where I dont feel like they are trying to
Its a place where I dont feel like they are trying to take advantage of me, they are honest.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Camila! It's great to hear you feel that Checkered Flag BMW is a place where honesty prevails. If you have any more experiences to share or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Great experience again at Checkered Flag BMW.
Great experience again at Checkered Flag BMW. MY Fleet of BMWs is always serviced and return cleaned and Charlie was great !
Great experience again at Checkered Flag BMW.
Great experience again at Checkered Flag BMW. MY Fleet of BMWs is always serviced and return cleaned and Charlie was great !
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! I’m glad you had a great experience at Checkered Flag BMW and that Charlie provided excellent service. We appreciate your loyalty and look forward to continuing to take care of your fleet of BMWs. See you next time! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Jason is great, he informs me of what to expect & may
Jason is great, he informs me of what to expect & may be coming. And my car is returned clean.
Jason is great, he informs me of what to expect & may
Jason is great, he informs me of what to expect & may be coming. And my car is returned clean.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Marshall! I’m glad to hear that you had a positive experience with Checkered Flag BMW and that Jason was able to keep you informed throughout the process. I appreciate your feedback and we look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
There were some challenges getting the correct tires in
There were some challenges getting the correct tires in house for my scheduled appointment. My service advisor Tim was fantastic with his communications and really worked hard to ensure he made things right.
There were some challenges getting the correct tires in
There were some challenges getting the correct tires in house for my scheduled appointment. My service advisor Tim was fantastic with his communications and really worked hard to ensure he made things right.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, William! I'm glad to hear that Tim provided fantastic communication and worked hard to address the challenges with your tire appointment. At Checkered Flag BMW, we strive to ensure our customers have a positive experience, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210