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Autos of Dallas

(1,561 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Romeo THE GREATEST

I bought my GLA250 on Tuesday and Romeo was just SPECTACULAR He was Clean and to the Point I had financing actually processed at Drivers SELECT..NEVERTHELESS I JUST WENT TO BROWSE@ Autos of Dallas but Was Processed and OUT THE DOOR WITHIN AN HOUR With the EXACT CAR AND FINANCING I WANTED!!!THANKS 2ROMEO. and Jamie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Robert Moses had the cars we were interested in ready for us when we walked in. We were treated with importance and respect and found the perfect car that fit our needs. We plan to do more business with him in the near future. I would highly recommend this dealership and Robert Moses to anyone! - Stephanie & Patrick Burkett

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience with Justin Wang

Worked with Justin Wang, he was very knowledgeable and fast. I would refer anyone to him. Great job Justin, keep up the good work and thank you for working with me to find my dream car (THANK YOU)! Autos of Dallas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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The joy of shopping for a used car

When I started shopping at Autos of Dallas, I enjoyed dealing with the people there, and I really liked their web site, to the point that I stopped shopping elsewhere. Their prices were reasonable and the quality of their car was excellent. Overall, I was extremely pleased with the buying experience, and I highly recommend Autos of Dallas to anyone who is looking for a nice used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Alex was extremely helpful and very prompt throughout the car buying process. Great customer service, and just overall a great experience! The team most defiantly, worked a miracle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Looking at the value of the luxury cars on their lot it was quickly obvious we must have come to look at what must have been their cheapest car there! 😳 But we had driven 50 miles to test drive a BMW i3 & no one looked down at us. Plus we're dream buyers in that we don't haggle & will always buy the most expensive warranty! 😂 Richard treated us the same as if we'd come to look at the Jag XJL hubs would dearly have loved. With finance options sorted quickly & easily we picked it up 2 days later. And we love it. Thank you Richard, Ryan & Jimmy for a great, fun experience! 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
7 people out of 7 found this review helpful.

Stopped contacting me

Went to check out a car, test drove and left to think about it. Decided we wanted the car a week later and ran numbers over the phone because it’s an hour drive in traffic. Salesman said he’d get back with us. Day passes he asks a few more questions but no information. Another day passes he calls and asks one more question. Says he will have news for us soon. Never heard from him again. I give 2 stars because they do have a good selection and good prices but my time was wasted and was never told if I was approved or denied. Nothing. 4 out of 10. Wouldn’t do again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ghosted by a car salesman

Went to check out a car, test drove and left to think about it. Decided we wanted the car a week later and ran numbers over the phone because it’s an hour drive in traffic. Salesman said he’d get back with us. Day passes he asks a few more questions but no information. Another day passes he calls and asks one more question. Says he will have news for us soon. Never heard from him again. I give 2 stars because they do have a good selection and good prices but my time was wasted and was never told if I was approved or denied. Nothing. He just stopped contacting me and didn’t swear his phone. 4 out of 10. Wouldn’t do again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great purchasing experience with Auto of Dallas

I recently purchased a BMW X5 at Auto of Dallas. Mr. Justin Wang, a superb salesman, very courteous and knowledgeable of his products. He helped me through a quick and smooth buying process. I was so impressed how he took my requests patiently and responsively, he really cares and puts customer satisfaction on piority. I definitely give Justin’s service a “Five Star”! Overall, just a great experience! Thanks! Bin Zhu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Buying Experience

Hands down MY BEST CAR BUYING EXPERIENCE PERIOD!! I entered the dealership as a spectator and left a buyer. Emmanuel Shabazz was so help and knowledgeable of the process that he just put me at ease. I felt no pressure and he helped me find exactly what I wanted. A+ service without a doubt. I’ll definitely buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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