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Autos of Dallas

(1,561 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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mitch palmer is awesome

very professional staff the car i was buying was in great conduction no problem mitch was very good with fellowing up with and made sure that me and my wife was well taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience Highly Recommend

John Hernandez was the best possible salesman! He made our purchase happen in record time and everything went perfectly. We found the car online, and when we saw it in person it was better than the pictures. I highly recommend Autos of Dallas for there honesty and fairness. Make sure you ask for John Hernandez....you will not be disappointed!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Overall

I worked with Richard and he made the process very effortless and answered all my questions. Walked away with a great car with help from a friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
5 people out of 5 found this review helpful.

Leo sold the same car to two diferent customer

They have very bad services .lie to customer. sold the same car to different customer. can not buy any car from them. bad management. everthing poor

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great Experience

The dealership is really nice, and I love that there was no haggling. My salesman Leo was amazing. He made the process of purchasing the vehicle easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy buying experience.

We were first time buyers at Autos of Dallas. Leo was our salesman,he made our buying experience very pleasant. We found that Leo was knowledgeable and helpful with helping us know what we wanted. Thanks Leo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful

Justin was extremely professional, courteous and efficient. I am extremely appreciative of the experience with Justin and this dealership. After realizing I drove 3- hours to visit this dealership, he was conscious of my timeline and made every effort to ensure that I was comfortable and the process went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Grrarful sẻvices

Leo washington v? helpfull android v? c? about fouding me right car. Greatful, nice búiness.Finanve help me about setting g?i tay. I Will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I went online looking for a good used vehicle. I filled my online request in on a 2016 Lexus ES350 at Autos of Dallas. A salesman named Leo called me within 5 minutes and set an appointment up. I went to the dealership and Leo treated me and my wife with the up most respect. Leo’s a great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

very bad experience

I am giving one star because without that I cannot post the review.Never buy car from these guys,I bought Maserati Quattroporte from these guys and took the delivery from them because salesman Josh told me that car battery was dead so all the warning signs will go off.If they don't go off it is still under warranty I can take it to Maserati dealer and they will fix it for free but it cost me $634.00.They paid me only $320.I paid for state inspection also which cost me $28.I tried to contact this Josh so many times but never answer my call.Promised me Car mats but never heard from him again.Never trust there word what they say .I will never go back to buy again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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