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Autos of Dallas

(1,562 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Alex Garcia IS THE BEST!

I was so overwhelmed with their AMAZING Lexus selection! I am a SUPER busy lady and Alex stayed on top of my choices and narrowed cars down for me. He allowed me to be picky and brought several options for me to test drive. My family and friends will be using Alex for future purchases. His customer service IS UNMATCHED! He was kind and refreshing, with a great sense of humor! Thanks AUTOS OF DALLAS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Justin Wang provided me good bilingual service

I found Justin from his advertisement on Dallas Chinese News. As he promised in the ads, he took his time to help identify my needs and narrow down my choices to my ideal car. His bilingual skills make me more comfortable. His patience, knowledge of cars, professional services, and good communication skills impress me. I definitely will recommend him to you and especially, those who need bilingual help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional and knowledgeable Justin Wang

Justin Wang helped me identifying my needs and narrow down to my idea cars based on my usage, background, and purposes. I was impressed by his professional skill and patience. I highly recommend Justin Wang.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service

Richard was Awesome! From start to finish, it was an easy purchase. I am a new owner of a 2017 Lexus IS 200t. Thanks Richard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
7 people out of 7 found this review helpful.

BMW435i

Found the car I wanted, contacted the dealership and had the pleasure of meeting Robert Moses. We set an appointment and things could not have gone smoother, no pressure just the facts. He told me everything I needed and wanted to know about the car. Since I had driven over an hour by my self and couldn’t take the car home he had it cleaned to perfection with every detail we discussed about the car taken care of. Of course then he personally delivered to me. Couldn’t have been happier. If you are looking for any type of luxury vehicle this is the dealership and Robert Moses is THE guy. Thank you Robert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

BEST car buying experience EVER!!

I loved my car buying experience with Virgil Owen! I would recommend Autos of Dallas and Virgil for all your car buying needs! I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Over 1200 vehicles on the ground

Richard Ford did a great job with helping us during our search in the rain for a vehicle. He showed us as many as it took for us to decide. Richard made sure everything was taken care of quickly. I would recommend Richard to anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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6 people out of 6 found this review helpful.

INFINITI Q50

John is great. After a hiccup in closing a deal the day prior, he was waiting for me the next day with the cars that I wanted to test drive. I test drove a few of them, like what I saw and close the deal. It was relatively painless. Go find him for quick and hassle-free deals for a quality premium pre-owned car. Jimmy from finance was great too. Answered a few of my questions thoroughly, and I was able to close quickly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Value, NO Haggling!

John was very pleasant and easy to work with. He made the car buying experience a breeze. Will definitely come back to Autos of Dallas in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank You John Cook

I couldn't be happier with my experience at Autos of Dallas. I've always dreaded buying a car as I don't like the haggling and everything that comes with it. There was none of that here. I worked with John Cook and highly recommend you do so as well. Courteous and professional and on top of everything. Even when I had to come back to get a minor repair, I walked in, handed John my keys and he handled it all with the service department. Overall, just a great experience! Bryan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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