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Autos of Dallas

(1,562 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Awesome Amazing Outstanding

I went to this car dealership and Richard was sooo kind and helpful. He didn’t do high pressure sales tactics. He asked all the right questions and found exactly what I was looking for with low miles and better than reasonable pricing. Will recommend this dealership and Richard to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Great Experience!

Dealing with Bob Tauber at Autos of Dallas was an absolute pleasure! Extremely professional and very accommodating. No pressure and no sales tactics; laid out expectations right up front so there were no surprises, easy purchase of a beautiful vehicle. What a wonderful car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!!

John Hernandez did a great job!! Financing needs to learn that people with excellent credit should get the best rate but they got me a really good deal in the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

It was a great experience buying a car in autos of Dallas. My seller Gage Massingill was very attended responding my text messages the fastest he could. Since I live in El paso, Tx Getting my car from Plano, TX was very fast it took pnly a couple of days. I absolutely recommend this dealer and the service they provide.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
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Great Experience

I'll keep it short... Shop here first! If Rich or the guys can't get you into what YOU want...Then no one can. Thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Extremely rude

I only spoke with John over the phone and explained to him my current situation about purchasing a vehicle. The way John spoke to me was extremely disrespectful and very disappointing. John has horrible customer service and he shouldn’t be allowed to sale cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Buyer Beware!

Purhcased a 2016 Lexus from these guys using the Fair app. They delivered the vehicle with damaged tires and brakes with the promise to fix them as soon as they could get the parts. Almost two months later I'm still waiting. They constantly give bogus excuses for not doing what they promised to do. I worked with Abraham. Horrible dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crooks!

Purchased a car using the Fair app from these guys. They delivered the car with damaged tires and brakes with the promise of taking care of these things as soon as they could. It's been nearly two months and they still haven't fixed these issues. Still also waiting on Plates. Abraham is a liar and crook!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Excellent Customer Service

I purchased a 2017 Mercedes from autos of Dallas a few months ago. I noticed when I purchased a vehicle that the car did not have a spare tire. And my salesman, Bob Tauber, informed me that this vehicle did not need a spare tire because it had run-flat tires. Couple of weeks ago I went to get my alignment checked and was informed that two of my tires were not run Flats. I contacted Bob and he immediately took action. He found me to run-flat tires that fit my car and had them shipped to my house within a week. Thank you Bob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

Mr. Shabazz knows all of these products of each car, which helped me tremendously find what I exactly needed. Thank you so much, I will be referring you and this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.