Reviews
Virginia Poole is an asset to the Lexus organization. Her...
Virginia Poole is an asset to the Lexus organization. Her professionalism and expertise made my experience very easy! She is a very patient, knowledgeable teacher!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Virginia was amazing! She helped us to not only find a...
Virginia was amazing! She helped us to not only find a vehicle that fit our needs but also worked to get us the best price possible. She was extremely personable and made the process very smooth. I would highly recommend Lexus of Melbourne and Virginia Poole.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lexus GX 460
Virginia made the process easy and quick. She was professional and a pleasure to do business with. She was fantastic and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
OMG! Where do I start? Buying my Lexus ES 350 was...
OMG! Where do I start? Buying my Lexus ES 350 was performed without a hitch. My Sales person, Mandy, was fantastic and did an EXCELLENT job! We were also able to joke around and that was fun. Their Business Manager Kevin was also FANTASTIC. They stayed open after hours to take care of me and I truly appreciate this great experience. I will highly recommend them to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
pleasant and relaxing and fruitful
Rnbert LaMarr turned what is normally a nerve racking experience into a pleasant one. He was very patient with us in our purchase of a used vehicle, Highly recommend this dealership and Mr LaMarr. Bob in the finance office was also very helpful in making the purchase so pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Coop, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
What a great car buying experience at Lexus of Melbourne;...
What a great car buying experience at Lexus of Melbourne; everyone was professional and helpful during the buying process. They stayed late to get our purchase completed. Our sales person Mandy is awesome; she ensured we left without any questions. I highly recommend this dealership for a Lexus purchase!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thanks again for the recommendation, and have an amazing day!
Virginia was a pleasure to work with. She was very...
Virginia was a pleasure to work with. She was very knowledgeable and was very patient in explaining the car to me. I would recommend asking for her directly for anyone interested in purchasing a car!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Wonderful experience, as usual! Virginia Poole was...
Wonderful experience, as usual! Virginia Poole was great! She was a really good teacher when it came to all the new "techie" stuff. We love our new Lexus SUV! We are now a two Lexus family and will always come back to Lexus of Melbourne.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Top notch. Dealership almost like a hotel with their...
Top notch. Dealership almost like a hotel with their accommodations. Tom was the most accommodating as well. Made the purchasing experience very pleasant. I’ll
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Staff was amazing couldn't have made my experience any...
Staff was amazing couldn't have made my experience any more pleasant. Mandy was fabulous, she met our expectations and went beyond it. Make the experience a very pleasant one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.