Reviews
Tom was very knowledgeable and very helpful. Always hated...
Tom was very knowledgeable and very helpful. Always hated going to buy a new car but Tom made it a lot easier. Thanks Tom!! We love the car.!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found Tom at Lexus of Melbourne so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Excellent customer service and quality of vehicle
Mandy Patterson is an absolute gem of sales person and goes out of her way to assist and is very knowledgeable on vehicle. We will return to this dealership the next time we purchase a vehicle. The owner . T.R. Page the owner has done a great service with this dealership and also is very involved in many charitable events in Melbourne. Buy your next car at Melbourne Lexus and see Mandy Patterson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly Mandy. Thank you! We look forward to exceeding your expectations on your next visit.
It was a great experience working with Frank Lee. He was...
It was a great experience working with Frank Lee. He was very helpful in every respect. It did not take too long for the paperwork and he helped explain different features the car has.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had a great experience with Frank! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!
Simply the Best!
I am certainly a customer for life! Alex Colon is awesome. Professional, knowledgeable, and goes above and beyond to make sure I get what I need. I decided to lease my current vehicle and Alex took the time to explain all the ins and outs of a lease option and allowed me to make the best decision for my needs. I will never shop anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kelly, thanks for your praise and kind comments about Alex! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I worked with Shaun Bozorg and Keith Croft. I bought it...
I worked with Shaun Bozorg and Keith Croft. I bought it over the phone and came down from Ohio to pick it up. Worked with me on the price and once I mangées to get down I was in and out in 4 hours.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're glad to hear we made your experience worth the trip. We appreciate your business and hope you have a great day!
Very satisfied customer!
Keith was very thorough and easy to work with. He showed us many cars and was patient while we made our decision. This is our fourth Lexus from this dealership! Always a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're glad to hear that you found Keith here at Lexus of Melbourne so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!
Lexus RC 350 F Sport Service
My wife loves her Lexus RC 350 F Sport and is very particular about the service and care of "her" vehicle. We return to this dealer because our service provider, Jamie Coates consistently shows a high level of technical knowledge/expertise and provides honest and reasonable service recommendations that consider our vehicles' personal needs versus dealer revenue. We trust her completely with the care of this special vehicle. Jamie is a definite "plus for this dealership"!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Roy, thank you for your great comments about the quality of service our staff provides! We're glad Jamie could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!
BUYING EXPERIENCE
Tom was knowledgeable, efficient, low keyed and a pleasure to do business with. Nicole was spot on and no nonsense--much apreciated! no wasted time--
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.
Mr. Green's knowledge of the luxury class technical...
Mr. Green's knowledge of the luxury class technical controls exceeds our expectations. mr. Green understands the value of good customer relationships. He is very friendly and a joy to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent everyone very helpful seemed relaxed no stress...
Excellent everyone very helpful seemed relaxed no stress smiling faces nice atmosphere your driveways are a little maze like and confusing in and out signage could be a little more...
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this!