Reviews
Great experience
Mike Green was our salesman and he was very easy to work with and was very accessible to us when we had questions even when we just dropped in...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it’s great to hear you had a positive experience with Mike. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!
Very Satisfied!
My first visit to a Lexus dealership. Frank and Shawn went out of their way to made me fell at home in a Lexus. Could not be more satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and congratulations on your new Lexus! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!
Quick and Easy
Recently had to take my RC200t in for a recall. Something regarding a data update for the Navigation system. I was given a loaner car and went to the nearby shopping area in Viera to spend a few hours and have lunch. Vehicle was ready when promised. Car wash was down, so no free wash. Not an issue, just washed it myself when I got home since they had me out of there and it was still daylight. It's good to be a Lexus owner lol!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Very Satisfied Customer!
Wow! Alex is very professional, welcoming, patient and definitely very knowledge about Lexus vehicles! No pressure, I feel very confident in making a purchase real soon! There should be a hundred Alex's' working for Lexus! I wish all dealerships were as clean and professional as the one in Melbourne! I will absolutely recommend Alex Colon, dealer representative to all my friends and family at Lexus Melbourne !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Always a pleasure to work with. Easy to get appointments. The service department employees are always friendly and provide accurate estimates both for money and time required
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your great comments about the quality of service we provide! We're always happy to take care of you if anything else comes up. Have a wonderful day!
Very satisfied customer.
I was very satisfied with the service performed on my car. Jamie Coates who attended me must be commended. She was very courteous, pleasant and professional. She listened attentively to the problem and spoke to the mechanic regarding the service to be done on the vehicle. Every thing went very well. Thank you Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Thank You So Much! You made my Dad so Happy!
Thank you so much for the great experience! Virginia the sale woman was very helpful ,knowledgeable and very nice. She made it a very wonderful experience! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ritas, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care.
Excellent Service
I dislike the general process of buying a new car. However, I found the experience of working with Virginia Poole during the purchase of my new Lexus ES 350, easy, rapid and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
My recent lease sale on a 2020 RX350 was very efficient...
My recent lease sale on a 2020 RX350 was very efficient and worry free. The dealership is always courteous, comfortable, and vehicle knowledgeable. Vehicle maintenance is always a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
Outstanding service!
The team at Lexus of Melbourne are AMAZING! I will never buy a car anywhere else! Thank you Nicole and Keith for your outstanding service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car