Lexus of Melbourne

You lost most of our service business (for poor performance) after Jaime left. But we're giving your service department another chance since she's back. Last week, she helped us with a very upsetting blowout/tire problem. She actually helped remove a bunch of major scuff marks herself, so that we were able to be in and out quickly. THANKS Jaime. Charles Nuese

Everything went as I expected, with the added bonus of filling my gas tank...It certainly was a nice touch...Steve Lasker Service Rep. is the best........

Elisa Falcon provides excellent service assistance whenever I bring in either of my Lexus vehicles. She is helpful and attentive, always focused on customer satisfaction. People like Elisa make Lexus of Melbourne a dealership that customers want to visit.

Staff are very friendly & professional. Service has been excellent and completed on time for the many years we have been with Lexus of Melbourne. Loaner vehicle makes servicing an easier experience.

Thanks to everyone at Lexus for making our purchase ”an experience to remember”. We have been customers for 20 years and the purchase of our new GX couldn’t have been easier. Everything from the sales process to the paperwork signing, everything was seamless. Thank you to everyone involved!!

Have worked with Tom a number of times and both my wife and I were totally satisfied. Tom is not a high pressure salesman, but is extremely knowledgeable. A total pleasure to deal with!

Tom Hakimi is a careful and thoughtful salesman who took time to listen to our concerns and wishes. He made it easy for us to upgrade to a new Lexus and I know that he remains available to help us learn everything about our new car. We have been with this Lexus dealership since 2015 and have always been treated well, with quality service in every regard.

We have dealt with Lexus of Melbourne for 10 years. Tom Hakimi is our "Go To" Sales person. Always the ultimate professional and highly knowledgeable. My husband recently bought a 2019 RX350L from Tom. Yesterday it was my cars turn for routine maintenance and new tires. Elisa Falcon is our Customer Service Representative. She is outstanding! She is always smiling, positive, upbeat and very knowledgeable. We just wanted to share all of this goodness with everyone else!

Michael was superb Technology Specialist. Great customer service and professionalism from everyone at Lexus of Melbourne from the time I walked threw the door. I would Highly recommend. Ask for Michael Green....❤️. He’s very informative and answered all my questions. I didn’t feel pressured at all, like some car dealerships.

He was extremely helpful for me to gather the information I needed to make an informed decision. I called and thanked my friend for the introduction. I would recommend Alex Colon to anyone looking to buy a new car! Thanks