Reviews
Thank you, Mikel!
Such a pleasant experience having any service done at your dealership! Mikel was able to get me in a loaner car so I didn't have to miss an important meeting!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susan, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
Preowned purchase
This was an extremely fast, friendly, and easy buying process. Love the amenities at the dealership. Keith met our wants and needs without any hassle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Casey, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
My experience
One of the most pleasant experiences buying a car I've ever had. I would definitely recommend this dealership to my friends and return when I'm ready for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. We hope to see you soon!
Awsome
This if my fourth Lexus. I'm a customer for life. Love Tom Hakimi and Robert LaMarr They are so very knowledgeable and helpful. The buying process is always seamless. Mike Retz has always been my go to for any service that I have needed over the last 12 years. This dealership is top notch. I would never go any where else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5000 mile service
Purchased new Lexus in June and had car’s first service and was impressed with Steve’s attentiveness and curtesy towards me, made me feel comfortable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We look forward to your next visit! Take care!
Just bought our first Lexus
We went on a Friday afternoon just wanting to test drive a RX350. Alex was our salesman who was wonderful in explaining the dealership and what sets them apart, their service center and all they offer while you’re waiting. Beautiful place. Okay so we tell him we have 2 cars to trade and it was no problem for him. He brought out a car for us to test drive and that was it. Alex, Sean and Juan all stayed past closing time so we could drive our new car home. What a great experience and a wonderful dealership! Thank you Alex for all your time and most of all, all your knowledge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Janet, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Purchased a pre-owned . Everything went fine
The purchase of my pre-owned GX 460 was effortless and took less than 24 hours from purchase to complete transactions. Very good. !! thanks very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jim, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Jaime is customer friendly
We have always had a positive experience with Jaime when we had our car serviced. Everyone at the Viera Lexus has been a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Jaime was very helpful. She arranged for a nice rental...
Jaime was very helpful. She arranged for a nice rental and my car was serviced quickly. Prior to my departure and upon my return, she answered all of my questions thoroughly. She is always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kimberly, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great Experience
My husband and I just purchased our 1st Lexus! Working with John could not have been better. His knowledge, patience, kindness could not have made our experience any more pleasant. It was wonderful working with him, and we look forward to long relationship with Lexus of Melbourne!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cathy, we are very happy we could provide you with a positive experience! We look forward to your next visit. Take care!