Reviews
Service on vehicle
The service and flexibility was outstanding. Steven Lasker was friendly and polite and worked within my budget. He made sure that I received value from my service and allowed the loaner to be with me an extra day so that I could make my other appointments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
We had a wonderful experience. Keith was great.
We had a great time with Keith he made us feel great. We were in and out in no time. He showed us around the place and went over everything about the car with us. Thank you Keith so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Love your team.
I am very happy with my salesperson and service person. Both Alex Colon and Steve Lasker always treat me so well. They make me feel like a special customer. Love your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joanne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cool, caring and catering to your need for the perfect car!
Robert LaMarr was accommodating, caring, informative and attentive to my needs and wants in finding a vehicle. A definite go to guy, honest and kind, Local and cool! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!
Easy Buying Experience
I would recommend this dealership to anyone looking for a Lexus. Michael Green was the best salesman I have encountered over the many years of car buying I have experienced. No push, kind, funny and can work a deal. I felt like family and he spent quite a bit of time with me going over the new LC500 I purchased. The dealership is clean and lovely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle and recommendation! If you have any further questions, please give us a call. We're always happy to help!
New tires, etc.
Very satisfied with the full process of scheduling and performing and following up with us in completing this service. Everyone is helpful and wants to make sure our needs are met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Review of Experience
Tom Hakimi, was our sales person, and we found him to be: most knowledgeable, responsive, patient, understanding, caring, great sense of humor, and just plain fun to be with. Never felt pressured in the sales process. Tom went out of his way to accommodate us in every way. I'm 85 years old, and needless to say I have done a lot of car deals, This experience at Lexus of Melbourne was the very best. We have buying/leasing Lexus since 1990, So we do know the car very well. Nicole handled the financial trans-actions and was great, fun lady. Tom Ragland
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Love my RX
I enjoyed the process that went into the purchasing of my Lexus RX 350. Tom was very diligent finding the car of my liking. I am so pleased with the service I received at Lexus of Melbourne!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cathy, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
30k service for my 2015 RX
I wanted to thank Ruben for all of his help, great personality and professionalism. He made my trip from Port Orange worth the trip to get my Lexus services. Thanks again to the entire service department and its leadership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Initial 6 mo service, 2019 RX350
This is our forth RX 350, each one gets better the the previous model. John Lohne has provided the utmost is service, always explains what it to be done. Always a pleasure working with the entire staff of Lexus of Melbourne.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.