Skip to main content

Lexus of Melbourne

(3,018 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:30am–6:00pm
Tuesday 8:30am–8:30pm 7:30am–6:00pm
Wednesday 8:30am–8:30pm 7:30am–6:00pm
Thursday 8:30am–8:30pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2021 national dealer award
View 12 awards
2021 national dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Melbourne from DealerRater.

Want to share your experience with this dealership?

Write a review

Love Lexus of Melbourne

Lexus of Melbourne is family. Virginia hooked us up with a beautiful UX200. Sporty yet comfortable. Thank you Virginia, Eddie, Nicole and Alex (of course)!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

RC 350

Tom was a pleasure to work with during our purchase. Nicole was very organized efficient in finance. Overall an excellent experience and would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

Lexus service

Good service !!! I recommend Lexus of Melbourne. for sales and service. Friendly, efficient and care for their clients. I will use Lexus of Melbourne in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Diane, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

very pleasant purchase experience

Mr. Bob was a pleasure to work with, he was courteous, knowledgable and very professional. We felt relaxed and comfortable throughout the whole sales process. We are definitely recommending Mr. Bob to our family and friends. Monica calle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

Best dealership for miles around

Live in the Orlando area and was not impressed at all with the local dealerships. Drove 50 miles to this dealership and everything about the them is outstanding. Went back once during a 5 year period in Orlando for service. They screwed up my car and didn't accept any responsibility. Lexus of Melbourne provides pick up and deinery for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Car purchase at Lexus of Melbourne

We had a great experience purchasing the car. Virgina was friendly, knowledgeable and has also provided follow up. I would totally recommend anyone to shop the Melbourne Lexus Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

Very pleasant experience.

Tom Hakimi showed us his expertise by focusing on every detail of the transaction. We are very pleased with the car buying experience at Lexus of Melbourne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly to Tom. Thank you! We look forward to exceeding your expectations on your next visit!

VERY GOOD SERVICE--WAS SURPRISED THE DETAILING TOOK SO LONG

THE DETAILING WAS THE BEST AND THE MOST THROUGH THAT I HAVE EVER HAD. HATS OFF TO THE CREW THAD DID THE WORK! OVER THE YEARS WE HAVE HAD THE CAR THE SERVICE HAS BEEN OUTSTANDING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bill, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

What an Experience!

Rob LaMarr is the person to go to at Lexus of Melbourne. He really takes an interest in his craft. With his experience and expertise you are immediately at ease with him and the buying process. If you want someone who is honest and cares about your new car needs and experience see Rob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Very Good

Steven was very helpful, getting my vehicle in for service the very next day. He stayed to finish assisting me after all other coworkers in his area left for the day, making sure I had a loaner vehicle. He kept me up to date while my car was being serviced and was just as helpful upon my departure. Thank you for a great customer service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!