Reviews
Our Sales Consultant, Rob and the Business Manager,
Our Sales Consultant, Rob and the Business Manager, Michael were professional, personable and a pleasure to work with. And we have had a great experience every time with the dealership-including Service with our RX traded in!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Please let us know if there is anything else we can do for you; we are more than happy to help!
Rob is really good at what he does - this is our 4th
Rob is really good at what he does - this is our 4th Lexus from Rob and our 6th total - when we get another Lexus it will with Rob and his personal attention - Pam and Gary
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
This was a difficult process as I recently had surgery.
This was a difficult process as I recently had surgery. Alex and Michael went above and beyond to make this transition extremely easy and convenient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frederick, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
This was a routine maintenance.
This was a routine maintenance. Melvin is always such a nice person to deal with. He is honest and knowledgeable I usually don?t bother with reviews, however Melvin is outstanding in service and should be recognized. I wish every place I went to was so predictable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jo, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Please let us know if there is anything else we can do for you; we are more than happy to help!
I have bought many vehicles from Rob LaMarr over the
I have bought many vehicles from Rob LaMarr over the years because he is a pleasure to deal with due to his professional service.Look forward to many more!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Wesley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I saw a car online that I was interested in and texted to
I saw a car online that I was interested in and texted to see if it was still available. Manny replied and we set up a time for next the next day to see the car. I drove the car home to show my husband, he thought it was too low, and I returned the car. I was disappointed because I really like the sporty model. Manny immediately said that he knew exactly what I wanted. He was right! After driving the car home to show my husband (I don?t let him car shop with me), I set up an appointment for the next day to finalize the purchase. Manny had already provided the figures and the financing was accomplished in a very short period of time. I?ve never been so happy with the car I bought or with the service I received! Wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marianne, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Great service at Melbourne location!
Great service at Melbourne location! The waiting area atmosphere is comfortable and my service advisor, Melvin, is always helpful and knowledgeable! Nevrr a disappointment when I get my car services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Terry, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
I Brought car in for service.
I Brought car in for service. It Went well. No problems. Done in timely manner. Staff are efficient friendly and knowledgable. Recommend this dealership highly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Always a satisfying experience and Jaime takes great care
Always a satisfying experience and Jaime takes great care of our needs. We have 5 Lexus SUVs in our family and wouldn?t want any other brand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sonja, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Overall Brian took care of me n what I needed to know .
Overall Brian took care of me n what I needed to know . He called n let be aware of the situation with my vehicle.Thank you Brian
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.